Patient Care Coordinator/Physical Therapy tech hybrid Bilingual - Spanish
Patient Care Coordinator/Physical Therapy tech hybrid Bilingual - Spanish
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Salary Not Disclosed
1 Vacancy
Job Description
Desert Hand and Physical Therapy has an immediate opportunity for a fulltime Patient Care Coordinator to join our fun and talented team. As a Patient Care Coordinator you will work directly with the clinic manager and providers to coordinate and organize patient EMR charts scheduling and managing the front desk. As the coordinator greeting patients and assisting with their questions is required to build trust and loyalty with them and our community. When you join Desert Hand and PT youll participate in a OneonOne training program to succeed in your role.
Job Duties:
- Kind and compassionate patient and employee service.
- Adhere to the companys CORE VALUES policies procedures and government regulations.
- Following strict HIPAA laws
- Maintaining patient schedules
- Follow laws for scheduling appointments based on insurance.
- Prepping of the patient schedules to verify patient is eligible to be seen (ex; visit counts authorizations eligibility)
- Collect and balance daily patient copayments; Upload financial information into the Portal and other necessary EMR spaces for compliance of patient financials.
- Answering multiline phone system.
- Communicating with your team needs via instant messages.
- Verify new patient insurance eligibility; obtaining and managing authorization visits for physical/occupational therapy & splints and explaining coverage/benefits to patients
- Time Management: Minor reports
- Clear understanding of the services provided and have ability to explain to callers how we can assist
- Manage petty cash flow of the clinic.
- Manage clinic schedule for all therapists
- Order office supplies
- Additional tasks as assigned by the Manager
Qualifications :
- High school graduate or equivalent
- Must be bilingual in Spanish
- Must be willing to travel the west side of the valley
- Excellent telephone skills
- Proficient in Word and Excel
- Preferred experience with Medical Manager Medisoft or other medical software
- Team player attitude energetic with a focus on excellent customer service
- Flexibility with hours
- Attention to detail
- Time management skills
- Organization and ability to multitask
Additional Information :
What youll get:
- Compensation: $17 $20 hourly
- Excellent benefits package including 401k health dental vision and generous Paid Time Off
- Multiple opportunities for professional development specialization and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Familyfriendly work environment
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
