Associate, Provider Success
Associate, Provider Success
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$ 93600 - 122850
1 Vacancy
Job Description
Hi were Oscar. Were hiring an Associate to join our Provider Success team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.
About the role
The Associate Provider Success drives solutions to acute and systemic issues within Oscars operations. The Associate owns endtoend solutioning of provider escalations orchestrating efforts crossfunctionally with multiple internal partners while building strong relationships through effectiveness and trust.
You will report to the Senior Manager Provider Success.
Work Location:
Oscar is a blended work culture where everyone regardless of work type or location feels connected to their teammates our culture and our mission.
If you live within commutable distance to our New York City office (in Hudson Square) our Tempe office (off the 101 at University Dr) or our Los Angeles office (in Marina Del Rey) you will be expected to come into the office at least two days each week. Otherwise this is a remote / workfromhome role.
You must reside in one of the following states: Alabama Arizona Arkansas California Colorado Connecticut Florida Georgia IllinoisIndiana Iowa Kansas Kentucky Maine Maryland Massachusetts Michigan Minnesota Missouri Nevada New Hampshire New Jersey New Mexico New York North Carolina Ohio Oregon Pennsylvania Rhode Island South Carolina Tennessee Texas Utah Vermont Virginia Washington or Washington D.C. Note this list of states is subject to change. #LIRemote
Pay Transparency:
The base pay for this role in the states of California Connecticut New Jersey New York and Washington is: $93600 $122850 per year. The base pay for this role in all other locations is: $84240 $110565 per year. You are also eligible for employee benefits participation in Oscars unlimited vacation program and annual performance bonuses.
Responsibilities
- Leads and cross collaborates on problem definition acute error remediation and root cause solution development
- Utilizes data to drive business decisions to impact crossfunctional strategy
- Develops trusting relationships with relevant internal/external stakeholders through effective communication collaboration and positive outcomes.
- Supports Oscar team members through knowledge sharing process documentation and tooling development
- Other duties as assigned
- Compliance with all applicable laws and regulations
Qualifications
- 3 years of relevant technical experience in operations data analysis and/or consulting
- 2 years experience using SQL to manipulate and analyze large data sets to solve business problems
- 3 years experience cooperatively developing project plans with internal and external stakeholders
- 3 years experience designing and improving workflows including development of accompanying operating and technical procedures and tooling
- Experience managing complicated business challenges: developing understanding distilling and communicating that understanding to technical and nontechnical audiences.
- Healthcare experience
Bonus Points
- Knowledge management training or content development in operational settings
- Process Improvement or Lean Six Sigma certification
- Structured systematic and critical thinking
- Strong verbal and written communications
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar being an Equal Opportunity Employer means more than upholding discriminationfree hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. Were on a mission to change health care an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts within the base pay set forth above are determined by factors including your relevant skills education and experience. Fulltime employees are eligible for benefits including: medical dental and vision benefits 11 paid holidays paid sick time paid parental leave 401(k) plan participation life and disability insurance and paid wellness time and reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known.
Artificial Intelligence (AI) Guidelines: Please see our AI Guidelines for the acceptable use of artificial intelligence during the interview process at Oscar.
California Residents: For information about our collection use and disclosure of applicants personal information as well as applicants rights over their personal information please see our Notice to Job Applicants.
Required Experience:
IC
Employment Type
Full-Time
