Client Onboarding Lead (Work Remotely Anywhere in the United States)
Client Onboarding Lead (Work Remotely Anywhere in the United States)
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Salary Not Disclosed
1 Vacancy
Job Description
Since 1998 Businessolver has delivered marketchanging benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment minimize risk exposure and engage employees with easytouse solutions and communication tools to assist them in making wise and costefficient benefits selections. Founded by HR professionals Businessolvers unwavering serviceoriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.
This role acts as the primary point of contact for a variety of largescale clients during the discovery phase of a clients onboarding experience. This role is expected to gather analyze and document business requirements across all areas of our platform with both clients and vendors.
The Gig:
- Serves as main of contact both internally and externally for Onboarding strategic planning client relationship and definition of client requirements for all Businessolver service offerings.
- Leads discovery sessions that result in detailed business requirements for clients.
- Serves as the subject matter expert for clients and Businessolver as it relates to our delivery model and application of those requirements to both new project implementations and ongoing support/delivery.
- Assesses and mitigates risk with scope of project discovery.
- Effectively communicates project expectations and progress to our clients team members and executive team in a timely and clear manner during discovery
- Actively participates in business development and increases revenue opportunities.
- Demonstrated initiative and drive within a fastpaced environment is required.
- May perform other duties as assigned.
What you need to make the cut:
- 7 years proven experience in benefit administration industry
- Bachelors degree preferred
- Health & Welfare benefits administration or Consulting Client Onboarding or IT consulting benefits administration or SaaS solution implementation is a plus
- Strong quantitative/analytical skills
- Strong written and oral communication skills
- Ability to work within tight delivery timeframes
- Fluency with all MS Office tools including Access Project and Visio
- Experience leading multiple strategic complex projects with successful results (scope schedule and budget) simultaneously
- Experience defining and documenting processes and driving continuous improvement to processes via process measurement/metrics
The pay range for this position is 68K to 107K per year (pay to be determined by the applicants education experience knowledge skills abilities balanced against internal equity and competitive market based geographic ranges).
This role is eligible to participate in the annual bonus incentive plan.
Other Compensation: If this position is fulltime or parttime benefit eligible you will receive a comprehensive benefits package which can be viewed here: Businessolver Way
Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game and have fun doing it! If you desire to use your skills and experience in an environment where you can make a difference we want to hear from you!
Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy procedures and controls.
(Applicable to all roles at an AVP DIR VP Head Of or SVP and above level):
Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.
Equal Opportunity at Businessolver:
Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status and more. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
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Employment Type
Full Time
