Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide lowlatency highspeed broadband connectivity to serve communities around the world.
We are seeking a talented Head of Operations to drive operational excellence and lead business planning for B2B customers. The ideal candidate will combine strategic planning with strong execution capabilities focusing on delivering exceptional customer experiences and scaling our regional operations. This includes partnering with BD and Sales teams across B2B verticals and building and leading regional teams to manage operations globally.
Export Control Requirement: Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.
Key job responsibilities Develop and execute a comprehensive global operations strategy including business models and execution frameworks tailored to each region. Build and lead regional operations teams coordinating closely with Amazons existing infrastructure to ensure efficient service delivery. Drive operational readiness for market entry including planning crossfunctional alignment and partner onboarding. Oversee endtoend service delivery including logistics field operations distribution partner management and customer support. Establish and maintain strategic partnerships with service providers and other key operational stakeholders. Define and monitor operational KPIs and performance metrics to drive continuous improvement and accountability. Collaborate with legal tax and regulatory teams to ensure compliance and readiness in each country of operation. Manage ongoing operations postlaunch including owning regional P&L optimizing costs and ensuring high levels of customer satisfaction.
8 years of experience leading operational or business teams. Bachelors degree or equivalent practical experience. 5 years of experience managing P&L responsibilities. 5 years of experience in internet telecommunications satellite or enterprise service industries.
Experience building and scaling highperforming operational teams. Background in international business operations. Proficiency in regional languages relevant to the role. Willingness and ability to travel internationally on a regular basis. Strong analytical thinking and negotiation skills. Experience operating in both U.S. and international markets. Demonstrated success in fastpaced entrepreneurial environments. Proven leadership in general management roles with broad operational scope.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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