Sales Executive
Sales Executive
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
We are hiring for a Sales Executive!
Your new career at the London Marriott Canary Wharf Hotel & Executive Apartments
London Marriott Hotel Canary Wharf is ideally situated on the waterfront just moments from the Canary Wharf Jubilee Line tube and West India Quay of Marriott International the worlds largest and most celebrated hospitality brand our fivestar hotel is the perfect place to take your career to a whole new level.
POSITION SUMMARY
Contact appropriate individual or department as necessary to resolve guest calls inquiries requests or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including upselling. Determine and give complimentaries to guests as gifts for their patronage. Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests changes and cancellations received by phone fax or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer record and process all guest calls requests questions or concerns. Perform general office duties to support Sales & Marketing.
PREFERRED QUALIFICATIONS
Education: High school diploma or GED equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
WHAT YOULL DO
- Executes Sales Strategy to achieve goal for hotel.
- Partners with Event Management and Operations in providing a customer experience that exceeds the customers expectations.
- Manages relationships with multiple contacts in assigned market accounts.
- Proactively identifies qualifies and solicits new business to achieve personal and hotel revenue goals.
- Develops contracts and correspondence manages opportunity details and proactively develops customer solutions.
- Understands the overall market competitors strengths and weaknesses economic trends supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the hotel based on market conditions and hotel needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls site inspections entertainment FAM trips trade shows etc. document in account management tool.
- Effectively manages and develops relationships with key internal and external stakeholders.
- Focuses on catering lead conversion.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations while building a continuing relationship and loyalty to Marriott.
- Gain understanding of the hotels primary target customer and service expectations; serves customer by understanding their business business issues and concerns to offer better business solution both prior to and during the program/event.
In return for your hard work we give you
- Discounted accommodation at Marriott properties across the globe
- Discounts at Marriott F&B outlets across the globe
- Free uniform & drycleaning service.
- Free enrolment to BenefitHub providing you with access to unlimited deals of retailers and more.
- Employee Assistance Program
- Training and Development opportunities
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
IC
Employment Type
Full-Time
