Card Scheme Optimisation Manager
Card Scheme Optimisation Manager
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Job Description
At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide evergrowing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.
Job Description
MAIN ROLE OVERVIEW:
Working within the European Scheme Centre of Excellence that covers all scheme related activity management and operations
Management of the optimisation coordination and delivery of all optimisation related programmes across the team
Creation of value based prioritisation tracking and articulation to senior leaders
Working with the internal business lines to ensure value based outcomes to our customers
MAIN ROLE RESPONSIBILITIES:
- Indepth assessment of existing customer configurations drawing on comparable merchant benchmarks and internal best practice knowledge
- Identification of opportunities to improve transaction acceptance rates and/or lower interchange scheme fees or other transaction processing costs
- Creation of insightful information from the interrogation of performance data
- Creation of valuebalanced optimisation review packs
- Present Optimisation review packs to both Relationship Managers and Merchants
- Contribute to new customer setup proposal checks to ensure the configuration proposed is appropriate supportable compliant and maximises transaction performance
- Develop and maintain a library of optimisation techniques & opportunities for use as a reference guide and deployment across customers
- Train internal resources (BD RMs & Implementation) in optimisation to develop knowledge & understanding
- Track & report effectiveness of changes
ROLE REQUIREMENTS:
- 5 years in a payments industry
- Strong data manipulation & summarisation using SQL excel and/or dashboard functionality is essential
- Excellent presentation and communication skills able to look beyond numbers to identify trends and drivers articulating them clearly and concisely
- Excellent data interpretation and presentation skills
- Must be able to develop good working relationships especially within the Sales team where it is expected they will become trusted advisor
- Selfstarter able to thrive in a fast paced resultsoriented international work environment
- Strong planning skills to ensure promised timetable of reviews are completed within agreed timescales
- Ability to communicate detailed technical detail in nontechnical language
- High attention to detail and good quality control
WE OFFER:
- Fulltime position employment agreement
- Highly professional multicultural environment and high standards of work
- Professional training opportunity to develop a career path in organizational structures support in career planning
- Work in a dynamic team with a supportive inclusive culture and strong values
- Interaction with Clients and Colleagues across Europe
- Good atmosphere at work and comfortable working environment.
The role offers a hybrid/flexible schedule which means theres an inoffice expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.
Benefits:
We offer an exciting fastpaced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.
Posting may be closed earlier due to high volume of applicants.
Required Experience:
Manager
Employment Type
Full-Time
