Senior Rail Performance Advisor, Crew Planning
Senior Rail Performance Advisor, Crew Planning
Posted on :
10-05-2025
Employer Active
1 Vacancy
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Job Description
Description
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express as well as the PRESTO fare payment system. We are also building new and improved rapid transit including GO Expansion Light Rail Transit routes and major expansions to Torontos subway system to get people where they need to go better faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx equity diversity and inclusion are essential to living our values of serving with passion thinking forward and playing as a team.
What will I be doing
- Develop implement and monitor Train Service Plans (TSP) using specialized software for GO Transit UP Express and third party operators. Rail plans include timetable building resolving train conflicts developing equipment line up & fleet cycling plan creating anonymous job descriptions & rosters extracting & uploading rail operational data.
- Mentor lead and supervise a team of coop students analysts and planners that will support the implementation of TSP (i.e. service changes incident/event adjustments and operational requests)..
- Monitors special service and plan effectiveness; develops maintains and implements alternative strategies for continued and improved Rail Operations.
- Represent Rail Service Design and liaise with internal stakeholders to ensure technical and operational variables within TSP or infrastructure plan are identified and incorporated into standard operating procedures and contingency playbooks.
- Proactively plan record monitor and improve on rail key performance indicators (i.e. schedule adherence operational performance targets operating budget crew & fleet projections).
- Business continuity representative in a rail operational planning capacity required to respond & support 24/7 as determined by the business.
- Support other Service Design business units including Service Planning Rail contract management Workblock/Construction Planning Operational Readiness.
What Skills and Qualifications Do I Need
- Completion of a diploma in Business Administration or related field or a combination of education training and experience deemed equivalent
- Demonstrated years progressive experience supervising office staff and managing rail operations services preferably in a public transit environment.
- Handson problemsolving experience within passenger rail operations (i.e. dispatching; incident response & emergency management planning; crew & fleet management such as fleet maintenance cycling runcutting & rostering; personnel management; train handling; and standard operating procedure development.
- Prior experience with TrainPlan rail mapping & timetabling and IVU resource planning software (or equivalent Hastus Trapeze etc.) would be preferred. Training will be provided and the incumbent is required to comfortably utilize the software. Experience with OpenTrack or equivalent rail network simulation software would be an asset.
- Maintain extract and analyze data from historical rail operation records (i.e. GPS/CAD data dispatching records operating plans ridership etc.)
- Ability to utilize Microsoft 365 (i.e. Word Excel Powerpoint Outlook SharePoint Teams). Experience and knowledge of database management and computer programming (i.e. Python PowerBI VBA and R) is preferred.
- Knowledge of applicable legal and regulatory requirements governing delivery of passenger rail services (e.g. Transport Canada (TC) Federal Railway Administration (FRA) American Association of Railways (AAR) American Public Transportation Association (APTA) Transportation Association of Canada (TAC) Canadian Rail Operating Rules (CROR) Emergency Management (Incident Command System) Labour relations governance framework (i.e. Canada Labour Code/Employment Standards Act/Collective Bargaining Agreements) Ontario provincial and municipal standards and best practices building codes contracts and environmental legislation) is required
Dont Meet Every Requirement
If youre excited about working with Metrolinx but your past experience doesnt quite align with every qualification of this posting we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equitydeserving communities including those who identify as Indigenous Black racialized women people with disabilities and people with diverse gender identities expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process please let our Recruitment team know by contacting us at:or email .
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send timesensitive correspondence we recommend that you check your email regularly. If no response is received we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants with the recent implementation of the Internal Mobility Policy the internal recruitment process has changed for nonunion roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policybefore submitting your application.
Should it be determined that any background information provided is misleading inaccurate or incorrect Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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