Regional Senior Engineer

Who is Trace3

Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate Automate Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine California. We employ more than 1200 people all over the United States. Our major field office locations include Denver Indianapolis Grand Rapids Lexington Los Angeles Louisville Texas San Francisco.

Ready to discover the possibilities that live in technology

Come Join Us!

StreetSmartThriving in Dynamic Times

We are flexible and resilient in a fastchanging environment. We continuously innovate and drive constructive change while keeping a focus on the big picture. We exercise sound business judgment in making highquality decisions in a timely and costeffective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice The Stuff it takes to be a Needle Mover

We get things done and drive results. We lead without a title empowering others through a cando attitude. We look forward to the goal mentallymapping outevery checkpoint on the pathway to success and visualizing what the final destination looks and feels like.

Teamwork Humble Hungry and Smart

We are humble individuals who understand how our job impacts the companys mission. We treat others with respect admit mistakes give credit where its due and demonstrate transparency. We bring the weather by exhibiting positive leadership and solutionfocused thinking. We hug people in their trials struggles and failures not just their success. We appreciate the individuality of the people around us.

Job Summary:

The Senior Regional Engineer plays a key role in delivering comprehensive datacenter solutions ensuring the successful execution of technical projects while effectively communicating progress against documented plans. This includes expertise in routing switching firewalls and Microsoftbased technologies to support a wide range of enterprise IT infrastructure needs. As a subject matter expert this individual will provide advanced technical expertise within their area of specialization and may be responsible for setting the technical direction during the sales cycle and supporting solution design across multiple locations. This role involves delivering Advanced Services both remotely (via WebEx or similar platforms) and onsite as required. The Senior Regional Engineer will collaborate closely with Account Managers Inside Sales Engineers (ISEs) Engagement Architects (EAs) Project Managers (PMs) and Solution Architects (SAs) to provide seamless service delivery. Given the dynamic nature of this role strong time management and prioritization skills are essential to handle multiple client engagements simultaneously. Additionally the Senior Regional Engineer will be responsible for handling ad hoc technical services for smaller projects as well as stepping in to assist customers during critical situations including outages cybersecurity incidents and other priority issues. This position reports directly to the VP of Engineering for the region.

Summary of Essential Job Functions:

• Troubleshoots and administers Windows Servers OnPrem Active Directory Exchange and SharePoint.
• Performs migrations from onpremises environments to Microsoft 365 (Exchange AD OneDrive SharePoint etc.)
• Assists clients with Azure deployments and migrations ensuring seamless cloud transitions.
• Provides foundational support for routing switching and firewall configurations including basic network troubleshooting and integration with Microsoft and cloudbased solutions.
• Collaborates with Advanced Technology Group Leads to ensure standardized delivery documentation solution proposals and best practices for design and implementation.
• Attends customerfacing project kickoff meetings and develops detailed project execution plans to drive successful outcomes.
• Plans for succession and knowledge transfer within their area of technology expertise to ensure team readiness and scalability.
• Maintains a billable utilization rate as agreed upon with the VP of Engineering.

REQUIRED SKILLS AND EXPERIENCE:

5 7 years of experience in Microsoft technologies including infrastructure migrations upgrades troubleshooting implementation with experience in at least three of the following areas:

• Active Directory (AD Domain Services GPOs Azure AD Connect CA ADFS)
• Azure Active Directory / Hybrid Identity
• Azure / M365 security compliance and governance
• Microsoft Azure Infrastructure (Azure VMs networking VPN Storage)
• Microsoft 365 (Exchange Online OneDrive SharePoint Online Teams Apps for Enterprise)
• Windows Server 2012 R
• Minimum of 5 years of consulting experience focused on Microsoft solutions
• Associate degree from an accredited university required
• Minimum of 1 Expert level Microsoft certification within technology discipline area
• Minimum of 5 years experience working for an IT consulting organization
• Previous experience delivering Microsoft technology solutions
• Experience in building and delivering Professional Services
• Oral written communication and presentation skills with an ability to present technical issues to a technical audience
• Strong work experience with online productivity tools
• Highly organized detailoriented excellent time management skills and able to effectively prioritize tasks in a fastpaced highvolume and evolving work environment
• Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver
• Comfortable managing multiple and changing priorities and meeting deadlines in an entrepreneurial environment
• Motivated selfstarter who loves to troubleshoot and solve challenging problems and feels comfortable working directly with customers

The Perks

• Comprehensive medical dental and vision plans for you and your dependents
• 401(k) Retirement Plan with Employer Match 529 College Savings Plan Health Savings Account Life Insurance and LongTerm Disability
• Competitive Compensation
• Training and development programs
• Stocked kitchen with snacks and beverages
• Collaborative and cool culture
• Worklife balance and generous paid time off

Our Commitment

At the core of Trace3s DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership character and passion in all that we do.

Were committed to fostering an inclusive workplace where everyone feels respected valued and empowered to grow. We recognize that embracing diversity drives innovation improves outcomes fosters collaboration boosts teammate satisfaction and builds a more inclusive culture.

As an equal opportunity employer Trace3 bases all employment decisions based on individual qualifications merit and business requirements. We do not engage in discrimination on the basis of race color religion sex (including gender identity sexual orientation and pregnancy) national origin age (40 or older) disability genetic information or any other characteristic protected by federal state or local law.

Any demographic information provided is strictly voluntary kept confidential in accordance with Equal Employment Opportunity (EEO) regulations and will not be used in employment decisions including hiring promotions or mentorship programs. We are committed to providing equal employment opportunities for all.

If you require a reasonable accommodation to complete the application process or participate in an interview please email.

***To all recruitment agencies:Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.