Sr. Associate - Retail Process, JP, Selection Monitoring Team
Sr. Associate - Retail Process, JP, Selection Monitoring Team
Posted on :
10-05-2025
Employer Active
1 Vacancy
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Job Description
Job Description:
In this role associates are required to understand different operational techniques and have high level of attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process. This role would report to the Team Lead or the Operations Manager.
Key responsibilities:
Meets and/or exceeds the set productivity and accuracy targets.
Participate in adhoc operational projects and audits
Understand operational goals vision charter and process steps
Execute on assigned project components of specific audit processes
24/7/365 availability including willingness to work on weekends and outside of the standard work day
Follow SOPs as prescribed and provide inputs to improve the process.
The candidate should work from office on all 5 days of the week
Any UG Degree (JP Lang specialists will require N4 level cert.)
Proficient in Internet navigation
Has problem solving skills and attention to detail.
Has good written and oral communication skills
Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes
Drive process/system improvements basis ongoing trends/gaps identified
Carries out tactical issue based communications with internal teams
Proficiency in computer applications and a flair for browsing the internet
Previous experience working with Japanese language
Able to write queries using SQL & Macros
Has Exposure to MS office
Proficient in Internet navigation and keyboard typing skills
Has problem solving skills and attention to details
Has statistical knowledge on averages trend outliers charting etc. would be an advantage
Ability to work independently and think out of the box
Should be able to dive deep and identify the root cause of the issues and get them fixed by coordinating with different teams.
Knowledge of Japanese kanji characters to conduct analysis on translated information (Japanese to English and vice versa) with ease.
Has strong organizational skills and able to juggle multiple tasks at once
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
In this role associates are required to understand different operational techniques and have high level of attention to detail. Accuracy of processing is of utmost importance followed by speed. He/she should consistently deliver results that meet or exceed expectations & understands how the business operates and suggests changes to improve the process. This role would report to the Team Lead or the Operations Manager.
Key responsibilities:
Meets and/or exceeds the set productivity and accuracy targets.
Participate in adhoc operational projects and audits
Understand operational goals vision charter and process steps
Execute on assigned project components of specific audit processes
24/7/365 availability including willingness to work on weekends and outside of the standard work day
Follow SOPs as prescribed and provide inputs to improve the process.
The candidate should work from office on all 5 days of the week
Any UG Degree (JP Lang specialists will require N4 level cert.)
Proficient in Internet navigation
Has problem solving skills and attention to detail.
Has good written and oral communication skills
Meets and/or exceeds productivity and accuracy targets for assigned audit/quality processes
Drive process/system improvements basis ongoing trends/gaps identified
Carries out tactical issue based communications with internal teams
Proficiency in computer applications and a flair for browsing the internet
Previous experience working with Japanese language
Able to write queries using SQL & Macros
Has Exposure to MS office
Proficient in Internet navigation and keyboard typing skills
Has problem solving skills and attention to details
Has statistical knowledge on averages trend outliers charting etc. would be an advantage
Ability to work independently and think out of the box
Should be able to dive deep and identify the root cause of the issues and get them fixed by coordinating with different teams.
Knowledge of Japanese kanji characters to conduct analysis on translated information (Japanese to English and vice versa) with ease.
Has strong organizational skills and able to juggle multiple tasks at once
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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