Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Qualifications:
- At least High School Graduate with or without bpo exp
- Good English communications skills
- Willing to work in iloilo
- Amenable to work on a shifting schedule.
Responsibilities:
- Answer inbound calls and greet customers with energy and enthusiasm.
- Place outbound calls and communicate with energy and enthusiasm to customers.
- Build lasting relationships with clients customers and other call center team members based on trust and reliability.
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
- Meet department productivity and quality standards.
- Strive for first call resolution and take true ownership of customer needs and issues.
- Communicate and follow instructions for one call customer resolution.
- Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
- Take an active role in educating customers about our clients products and services.
Employment Type
Full Time
