Project Manager - Contact Centre's - Part-Time - PM805
Project Manager - Contact Centre's - Part-Time - PM805
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Job Description
Job Posting: Project Manager (PartTime) Digital Shared Services (Healthcare Sector)
Location: Onsite in Winnipeg Manitoba
Work Schedule: PartTime (3 days per week)
Project: Digital Health Shared Health Service
Overview:
Shared Health is seeking a skilled Project Manager to support the Digital Shared Services initiative. This project is focused on transforming healthcare delivery through improved information and communication technology (ICT) systems. The successful candidate will help implement efficient and effective ICT processes across the provincial health sector.
Responsibilities:
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Lead the planning execution and delivery of complex healthcare technology and business process projects
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Create and manage budgets allocate resources and manage project interdependencies
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Oversee the strategy and delivery of a large project management office (PMO) in a public sector environment
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Provide leadership in both project and program management roles for largescale healthcare projects
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Manage the implementation of bilingual 24x7 healthcare contact centres including all phases from planning to launch
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Collaborate with Canada Health Infoway to review and establish effective project delivery processes in a healthcare setting
Qualifications:
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Valid PROSCI Change Management Certification (must be included with application)
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Certification in PRINCE2 Programme Management (Managing Successful Programmes MSP) preferred
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Minimum 10 years of experience as a Project Manager with a focus on technology business and process change in complex sectors (e.g. healthcare financial services or public sector)
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At least 6 years of experience leading a large PMO in the public sector
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Minimum 10 years of experience managing largescale projects within a healthcare organization
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Minimum 3 years of experience leading the implementation of bilingual 24x7 contact centres for healthcare organizations
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At least 1 year of experience working with Canada Health Infoway on healthcare project processes and delivery standards
Employment Type
Full Time
