Claims Analyst
Claims Analyst
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Job Description
The position is described below. If you want to apply click the Apply button at the top or bottom of this page. Youll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries wont receive a response).
Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st Shift (Canada)Please review the following job description:
Reporting to the Director Insurance Solutions you will investigate and evaluate the eligibility of life disability and job loss claims.KEY RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
Ensure accurate and timely investigation evaluation and eligibility of life disability and job loss claims based on medical information job requirements nonmedical factors and policy terms within established service standards and operating protocols.
Communicate decisions and recommendations to management and clients.
Ensure accurate and timely documentation of all communication with customers.
Collaborate with management to exchange ideas gather information and offer solutions on claims.
Ensure proactive communication with policyholders regarding claim status and developments.
Provide claims administrative support to other departments when required
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At least 5 years experience in claims administration in the life insurance industry (required)
Fluently bilingual in French and English (required)
Experience dealing with medical professionals (required)
Prior experience working with creditor insurance products (preferred)
LOMA courses completion of Levels 1 and 2 (preferred)
CERTIFICATIONS LICENSES REGISTRATIONS
None
FUNCTIONAL SKILLS
Excellent communication (oral and letter writing) interpersonal and collaboration skills
Strong analytical problemsolving and decisionmaking skills
Ability to interact with clients and other stakeholders at all levels
Ability to prioritize and multitask
Strong Microsoft Office Word skills
Willingness to take industry courses
General Description of Available Benefits for Eligible Employees of CRC Group: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of CRC Group offering the Group offers medical dental vision life insurance disability accidental death and dismemberment taxpreferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by fulltime or parttime status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. Depending on the position and division this job may also be eligible for restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any nontemporary position for which you apply based on fulltime or parttime status position and division of work.
CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. CRC is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision EVerify
Required Experience:
IC
Employment Type
Full-Time
