Ship Clerk (Military Veterans Encouraged to Apply)

Ship Clerks play a crucial role in the Middle Mile network and are responsible for delivering our mission is to be Earths most customercentric company. Ship Clerks are responsible for daily management of department duties including planning loads around standard departure times load flow control and ensuring proper trailer utilization. Ship Clerks can assign job duties provide work direction and communicate with internal and external partners.

Ship Clerks will drive and execute standard work in areas impacting Safety Quality Productivity Utilization and Ontime Performance. They will help support daily management of department duties including Load planning Load Flow Control Load Quality TDR Communicating to Upstream and Downstream Partners Allocating Labor Leading Meetings and Assigning job Duties. Ship Clerks will escalate any barriers to their Operations Leaders and work with them to mitigate issues impacting safety and performance.


Key job responsibilities
Correspond with multiple shipping companies and their contacts
Use multiple shipping companys software to ship and track packages
Coordinate trailers to corresponding dock doors and cross docks using SSP
Troubleshoot shipping problems and errors to resolution
Ensure trailer utilization is maximized to control transportation costs
Ensure ontime dock performance
Assist in updating Staging POD 5s and resource allocation
Oversee Load Flow Control for the building
Maintain load level performance tracking for load planning ontime dock performance utilization and misloads
Coordinate with Transportation teams on Driver issues Trailer Pool needs Yard Move Delays Late Inbound volume and Load Swaps to protect customer experience.
Comprehensive understanding of shipping requirements rules and obligations by carrier destination and package type
Ensure that all safety measures and precautions are in place and being used regarding the docks and trailers
Assisting the floor as an associate resource training associates and verifying SOP compliance
Ensure successful area performance through tracking reporting and feedback of associate performance
Participate in Operational Excellence initiatives in some capacity
Filling in as needed with production duties
Fully understanding workflow and daily production goals
Reviewing and updating SOP as required
Assisting in keeping work area clean and organized
Identifying and addressing safety hazards within the work area
Participating in safety initiatives
Referring all job injuries or safety violations immediately to Area Manager


1 years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area including weekends nights and/or holidays
Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
Work 40 hours/week and overtime as required

Prior training teaching or presentation experience
Willingness to work different shifts
Shift hours for this position may be different from the standard production shifts
Willingness to work in different areas as required by training needs
Excellent attendance
Candidates must be very organized and able to handle multiple and changing projects/priorities
Willingness to participate in and support the Operational Excellence initiatives

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.