Health Clinic Officer
Health Clinic Officer
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Job Description
Overview:
FulltimeFixed Term position until30/06/2026
Salary HEW 5 17% Superannuation
Based at theBundooracampusbut may be required to work and/or be based at other campuses of the University
About The Position
The Health Clinic Officer will deliver highquality customer service to patients students and staff at the RMIT Health Clinic serving as the first point of contact at reception for all client inquiries. This role supports the administrative team in the daily operations of the clinic ensuring compliance with University and health service policies and procedures. The Health Clinic Officer will also contribute to data management and reporting for the WIL team and provide administrative assistance to the Engagement team.
Evening shifts and rostered weekend work are essential to accommodate the clinics operating hours which extend beyond standard University business hours.
To be successful in this position youll have:
1 Excellent communication relationship building and negotiation skills with the ability to work collegiately with academic and professional staff students and external clients from diverse cultural backgrounds.
2 Experience in providing excellent customer service.
3 Demonstrated ability to interpret and apply complex rules and handle confidential issues with sensitivity.
4 Demonstrated ability to work independently and meet deadlines in a highvolume environment with excellent attention to detail and commitment to quality assurance.
5 High level of proficiency in computer software packages with effectiveness accuracy and attention to detail and the ability to learn new technical skills.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About theCollege
The STEM College Office Professional staff provide exceptional and efficient support to the College.
The Learning Teaching and Quality teams support:
Quality Enhancement
Learning and Teaching support
The Professional shared services Group delivers service to all four School across five distinct functions:
Student Lifecycle
Planning & Operations
Technical Services
Program & Governance
WIL & Engagement
Relevant digital solutions such as Workday are used by the five teams to streamline processes and drive operational efficiencies. The Groups endtoend professional support ensures a consistent approach to the operational and strategic functioning of the College and adherence to University policies and procedures.
The STEM College Office professional staff are instrumental in providing students with a transformative and enriched learning experience and in supporting our research and engagement administration activities. Centralised in the STEM College Office at our City and Bundoora campuses professional staff members have opportunities to crossskill engage in professional development and develop their own career paths.
ToApply
Please submit yourCVandcovering letteraddressingyour suitabilityfor this position by clicking on the Apply link at the top of this page.
For further information about this position please see the Position Description hyperlinked below or contact
Job Description Health Clinic Officer
Please note if you are viewing this advert from an external site please click apply and you will be redirected to RMITs Jobs website to access the Position Description at the bottom of the page.
Applications Close:
25 May 2025 11.59 pmRMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements please contact Dani via or visit our Careers page for more contact information are a Circle Back Initiative Employer we commit to respond to every applicant.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
