Talent Acquisition Partner - Customer Facing Teams (12 Months Maternity Cover)

About this role

We have an exciting opportunity for a Talent Acquisition Partner to join our Talent Acquisition Team on a temporary basis to cover 12 months maternity leave.

Youll be responsible for recruiting high volumes of candidates for our Customer Facing Teams in Operations (Fraud Collection and Complaints).

What youll do

• Work closely with the business to understand recruitment needs across our Customer Facing teams post adverts screen CVs conduct telephone screening calls and schedule assessment days

• Proactively source candidates for key priority areas of immediate demand

• Plan and manage your time effectively to screen a high volume of potential candidates to progress to interview

• Partner with hiring managers to understand their needs to be able to recruit effectively for their hiring requirements

• Identify new channels and methods to attract talent to Capital One

• Have great conversations with potential candidates about life at Capital One and provide good insight into the role youre recruiting for

• Make offers to successful candidates and provide balanced feedback to unsuccessful candidates

• At times there may be a requirement to support with hiring for other business areas depending on demand

What were looking for

• Highly organised with a natural sense of urgency as we like to respond to candidates and Hiring Managers as quickly as possible

• Manage multiple priorities and track progress by recording accurate data

• The ability to communicate effectively and with confidence is key as you will be the face of Capital One to candidates

• Youll need to be comfortable picking up the phone and speaking with candidates and hiring managers

• Great attention to detail

• Were a collaborative bunch so youll need to contribute at team meetings generating new ideas or discussing opportunities

Where and how youll work

This position will be based in our Nottingham offices.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

Were big on collaboration and connection so youll be based in our Nottingham office 3 days a week on Tuesdays Wednesdays and Thursdays.

Many of our associates have flexible working arrangements and were open to talking about an arrangement that works for you.

Whats in it for you

• Bring us all this and youll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme bonus generous holiday entitlement and private medical insurance with flexible benefits available including seasonticket loans cycle to work scheme and enhanced parental leave

• Openplan workspaces and accessible facilities designed to inspire and support you. Our Nottingham headoffice has a fullyserviced gym subsidised restaurant mindfulness and music rooms. In London you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caf

What you should know about how we recruit

We pride ourselves on hiring the best people not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are whatever you look like wherever you come from. We know its about what you do not just what you say. Thats why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in to name a few:

• REACH Race Equality and Culture Heritage group focuses on representation retention and engagement for associates from minority ethnic groups and allies

• OutFront to provide LGBTQ support for all associates

• Mind Your Mind signposting support and promoting positive mental wellbeing for all

• Women in Tech promoting an inclusive environment in tech

• EmpowHER network of female associates and allies focusing on developing future leaders particularly for female talent in our industry

If you require a reasonable adjustment please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.