Automotive Acquisition Specialist
Automotive Acquisition Specialist
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1 Vacancy
Job Description
Sheehy Auto Stores is proud to be a 2024 Top Workplace Winner
Recognized by The Baltimore Sun Richmond TimesDispatch and The Washington Post Sheehy Auto Stores is honored to be named one of the regions Top Workplaces!
As one of the countrys Top 30 Private Dealer Groups we represent some of the industrys leading automotive brands across 30 locations. We pride ourselves on hiring top talentboth experienced professionals and those new to the industrywho are driven to succeed. If that sounds like you we want YOU to join our growing team!
Sheehy VW of Springfieldis seeking an Acquisition Specialist to join our team!
In this role you will focus on acquiring preowned vehicles directly from customers helping to streamline and simplify the process for both the dealership and the seller. Youll manage vehicle acquisitions through a variety of lead sources leveraging our data mining tools to identify opportunities and collaborating closely with sales managers to achieve profit goals and maintain high levels of customer satisfaction.
Were looking for someone with a passion for delivering exceptional customer service. Automotive sales experience is not requiredif you have a strong customer service background and experience in business development or lead generation this could be the perfect fit. Join a fun fastpaced environment where your contributions make a real impact and help drive customer loyalty.
Responsibilities
- Leverage the existing customer database using data mining tools such as Automotive Mastermind vAuto Reports and referrals from sales and service teams to identify opportunities for vehicle upgrades and acquisitions.
- Talk to customers about selling their vehicle to us both in person and over the phone
- Maintain daily communication with current and potential customers through phone calls emails and inperson interactions. Proactively schedule vehicle appraisals clearly explain the process and ensure consistent timely followup.
- Make upwards of 60 calls a day
- Collaborate with the Used Car Manager to identify current vehicle needs and align acquisition efforts with inventory goals.
- Manage vehicle sale inquiries by accurately entering customer and vehicle data into appraisal platforms such as AccuTrade and vAuto. Run CARFAX reports review vehicle history and service records confirm completed inspections and ensure appraisal details reflect the actual condition of the vehicle. Assist with pricing and finalizing appraisals.
- Meet Monthly Purchase Quota
- Participate in management meetings to review objectives planned activities performance metrics and continuous improvement strategies.
- Deliver exceptional customer service with a professional outgoing and friendly demeanor. Demonstrate strong attention to detail and followthrough during the acquisition process including handling all purchase paperwork and ensuring timely resolution of any postsale payments to maintain customer satisfaction.
Requirements
- Sales experience or experience in customer service such as retail restaurant call center setting etc. is preferred but not required (sales training provided)
- Ability to learn data mining tools and software (eLeads experience a plus!)
- Strong customer service organizational relationshipbuilding and time management skills
- Excellent verbal and written communication skills
- Outgoing personality with expertise in developing relationships
- Driven competitive and willing to work in a team environment
- Must be authorized to work in the USA with a valid clean and nonsuspended drivers license
- Able to pass a preemployment background screening Motor Vehicle Record check and drug screen
Benefits
We dont believe in a onesizefitsall approach to employee benefits. Our programs are designed to support you at work and at home:
- Health Dental and Vision Insurance
- PTO begins accruing on your first day
- Paid Maternity & Paternity Leave (after one year of service)
- Ongoing Paid Training
- Career Growth & Advancement Opportunities
- 401(k) Retirement Plan Profit Sharing
Sheehy Auto Stores is an Equal Opportunity Employer.
We are committed to creating a diverse and inclusive workplace. All employment decisions are made based on qualifications merit and business needs without regard to race color religion gender age disability or other protected characteristics.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
