Director of Advancement Services & Research
Director of Advancement Services & Research
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1 Vacancy
Job Description
This position plays a critical role in helping CCA meet its goals for annual income campaigns and constituent engagement by creating and maintaining infrastructure policies procedures and plans that maximize philanthropic support. The Director ensures that CCA is positioned for success with a focus on the timely and accurate processing of gifts tracking of revenue and effective prospect management. They collaborate with Financial Aid the Business Office and fundraising staff to oversee the Named and Endowed Scholarship Program and work closely with the VP of Advancement and the Business Office to ensure accurate revenue forecasting reconciliation and reporting for the Board of Trustees and senior leadership.
This role supervises the Data Processing & Stewardship Associate.
MAIN RESPONSIBILITIES:
Database Architecture and Management 20%
Serve as the chief administrator and lead architect of the Raisers Edge database ensuring integrity security and confidentiality of data.
Collaborate with fundraisers and key stakeholders to analyze and understand data needs developing a comprehensive database architecture and management plan to meet those needs.
Ensure the alumni parent friend and donor database is configured to support CCAs evolving needs while staying current with software functionality and industry developments.
Assess opportunities for upgrading or changing software to improve functionality and lead the planning execution and implementation of database upgrades and software changes across the department and campus data systems.
Policy and Procedures
Set policies and procedures for the use of the database across the college and create and implement training to ensure staff adherence to these policies.
Data Maintenance and Access
Perform global changes upgrades and data reconditioning to maintain database accuracy and efficiency.
Manage user access and ensure appropriate levels of permissions for all users.
Develop and implement strategies for data cleaning and augmentation ensuring completeness and accuracy and engage outside consultants/vendors as needed to support this work
Budget Management 30%
Serves as the Advancement budget manager overseeing the annual budget process in collaboration with the Vice President for Advancement.
Ensures staff are informed of budget timelines and equipped with the necessary forms and training to complete income projection forecasts and departmental expense budgets.
Reporting and Data Analysis
Compiles and consolidates income data into a master document working with senior fundraisers to track and report on actual versus projected fundraising revenue on a monthly basis ensuring accurate records of income raised.
Reconciles revenue monthly with the CCA Business Office.
Prepares accurate monthly gift income reports for the Board of Trustees and senior leadership comparing revenue raised to established revenue goals.
Oversees staff in fulfilling complex Raisers Edge database report requests from Advancement staff the Presidents Office and other key departments.
Provides personal assistance with complex queries as needed ensuring accuracy and timely delivery.
Develops and delivers timely reports for donor credit lines honor rolls and donor walls and ensures the completion of financial demographic email and mailing lists prospect lists and other requested reports.
Trains select staff on database report writing and evaluates the accuracy of their work.
Collaborates with Individual Giving and Institutional Giving leadership to develop a plan for when frontline fundraisers will handle queries.
Works closely with the Business Office to ensure accurate reporting and compliance during the annual audit.
Oversees Advancement Services and support staff in processing check requests purchase orders and related administrative functions.
Prospect Research and Management 20%
Conducts research on highcapacity prospects to guide and focus frontline fundraisers efforts.
Collaborates with lead fundraisers to develop and implement a joint plan for effectively utilizing research tools to meet income and engagement goals.
Supports fundraisers and alumni/parent engagement staff in creating and tracking moves management plans for cultivation solicitation and stewardship.
Evaluates and assists staff in assessing research tools emerging technologies and coordinating vendor relationships.
Ensures that prospect research is accurate valuable and effectively delivered to fundraisers and alumni/parent engagement staff
Gift Processing Stewardship Planning and Operations 15%
Provides strategic oversight of the Data Processing and Stewardship Associate ensuring accurate and timely processing of all gifts and pledges; ensures data integrity and appropriate gift coding in alignment with campaign objectives donor intent restrictions and/or reporting requirements; oversees compliance with IRS guidelines in all donor acknowledgements and gift receipts maintaining the highest standards of accuracy and accountability.
Supports VP for Advancement major gift officers and senior leadership in stewardship efforts of CCA trustees and major donors by ensuring accurate data materials and coordination that enable hightouch proactive donor engagement.
Maintains comprehensive records and provides strategic support for donorrelated events and initiatives.
Champions a donorcentric culture by prioritizing the experience comfort and satisfaction of trustees and donors. Ensures that all stewardship and operational practices uphold the highest level of service discretion and professionalism consistent with CCAs values and philanthropic goals.
Plans and oversees smooth business operations of the Advancement Office ensuring efficiency and effective functioning across all areas.
Develops and implements the Advancement Services annual work plan to support Advancement Department goals.
Evaluates progress toward plan goals providing recommendations for improvements to strategy and operations.
Scholarship Program Awarding and Reporting
Evaluates creates implements and recommends improvements to the named scholarship and endowment programs ensuring efficiency and effectiveness in collaboration with the Business Office Financial Aid and Advancement staff.
Works with key staff to implement new policies and procedures that streamline the scholarship awarding process and enhance partnership with Advancement.
Collaborates with Financial Aid the Business Office and fundraising staff to ensure accurate and timely awarding of named and endowed scholarships according to best practices in higher education nonprofits and communicates updates to frontline fundraisers as new policies are adopted.
Develops respectful and appreciative communications for both students and donors fostering a sense of community within CCA.
Prepares and distributes scholarship reports to donors detailing fund values amounts awarded and recipients.
MINIMUM QUALIFICATIONS:
BA/BS and at least five years of experience in nonprofit fundraising administration preferably in higher education.
Required experience in relational database architecture and management.
Excellent attention to detail and strong interpersonal and verbal communication skills with the ability to interact professionally with top donors and trustees.
Strong budgetary skills exceptional accuracy with numbers and significant experience in preparing and managing spreadsheets.
Strong writing and editing skills with the ability to create letters and other short documents efficiently.
Ability to multitask prioritize and maintain a positive attitude under increased workload.
Proven ability to work cooperatively and flexibly as part of a team.
Raisers Edge database experience required.
Proficiency in word processing spreadsheet software and online giving applications required.
Supervisory experience preferred.
Please note that in an effort to keep the CCA community safe the College encourages all staff faculty and students who are on campus to be fully vaccinated including to have received a booster shot (if eligible). Please note CCA on campus Covid19 protocols. Please reach out to with any questions.
COMPENSATION & BENEFITS:
The range for this position is $110000 $120000/annually
CCA offers a comprehensive benefits package including the choice of five medical plans generous holiday sick & vacation time a retirement match and tuition remission. CCA covers an average of 91% of the medical plan cost for the employee only and an average of 82% for employees with dependents. More information can be found here: DETAILS:
CCA considers a fulltime work week to be 37.5 hours per week.
Location
San FranciscoFLSA
ExemptAdditional Locations
Application Instructions
Applicants are required to attach a cover letter and resume. Incomplete applications will not be considered. Recommended document file formats are Word or PDF. If there are multiple attachments we recommend compressing/zipping your files into a zip format file. There is also a place in the application for you to provide a link to large documents. Please submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions.
Application Deadline
For staff positions screening begins immediately and continues until the position is filled.
EEO Statement
As an educational and cultural institution California College of the Arts has a responsibility to provide access and opportunities for all people with special attention to supporting groups historically underrepresented in higher education.
We believe that a culturally diverse campus is integral to academic excellence and our student faculty staff and trustee bodies should reflect the diverse world in which we live with attention to race ethnicity religious creed national origin age sex sexual orientation gender identity or expression and ability.
California College of the Arts is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity. If you require reasonable accommodation in completing this application interviewing or otherwise participating in the employee selection process please direct your inquiries to In alignment with the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records for employment. If a background check is required for a position it will be noted in the job posting.
Questions
Please address any questions to .
Required Experience:
Director
Employment Type
Full-Time
