Robotics Support Specialist
Robotics Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What will you do
- Remotely monitor and correct issues using proprietary cloudbased virtual reality remote control tool
- Take action on customer calls which could include interacting with associates and management to remotely correct issues and communicate with the next level of support if needed.
- Works closely with Project Management and Engineering to understand and develop application solutions and then successfully executes the application.
- Provides excellent customer service support.
- Support the technicians installation of robots
- Provide support to field technicians servicing robots in the field.
- May perform other duties and responsibilities as assigned
- Teaming with Badgers cloudbased application developers to drive efficiency and define future improvements in the overall system
- Writing queries and analyzing data to look for trends within stores across stores etc. to drive improvements to the operation
- Improving the transformation of 3D point clouds to 2D maps used in the robots guidance system
How will you get here
- High School diploma or equivalent with one year of relevant experience OR an equivalent combination of education and experience.
- Technically savvy including usage of common computer tools
- Experienced with 3D and Virtual / Augmented Reality settings (i.e. gaming simulation etc.)
- Analytical and inquisitive mindset
- Creative and innovative problem solver
- Excellent communication skills with team members service technicians and customers (verbal and written)
- Can work collaboratively and independently
- Operates with a sense of urgency yet with a calm demeanor
- Seeks challenges and opportunities to learn
- Multitasking solving problems working various programs simultaneously
- Pattern recognition abilities
- Ability to lead others
- Overtime evenings holidays and weekends as necessary required
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Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
