Senior Technical Clinical Support Specialist
Senior Technical Clinical Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What You Will Do:
Provide onsite and remote clinical support during endoscopic procedures ensuring optimal product performance and customer confidence in a variety of healthcare settings.
Serve as the goto expert for our endoscopy portfolio including product features troubleshooting and best practices.
Partner closely with sales representatives to develop and execute strategic sales plans leveraging clinical insights to drive product adoption and meet revenue goals.
Deliver comprehensive product training sessions to physicians nurses and support staff empowering them to maximize the benefits of our technology.
Assist in pre and postsales activities including equipment demonstrations product installations and ongoing support to ensure seamless integration into clinical workflows.
Gather customer feedback and monitor competitive activity to support sales strategies and product development initiatives.
Act as a bridge between sales marketing and product development teams providing valuable insights to enhance product positioning and customer experience.
What You Need:
Minimum 2 years of clinical technical or sales experience in endoscopy field.
Strong understanding of endoscopic procedures equipment and troubleshooting.
Demonstrated ability to collaborate with sales teams to support and influence the sales process.
Excellent interpersonal and presentation skills with the ability to convey complex technical information in a clear engaging manner.
Willingness to travel extensively to support customers and sales teams as needed.
Travel Percentage: 80%
Required Experience:
Senior IC
Employment Type
Full-Time
