Associate Epic Analyst
Associate Epic Analyst
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Job Description
Current Employees:
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The University of Miami Health System UHealth IT Department has an exciting opportunity for a Fulltime Associate Epic Analyst EpicCare Ambulatory/Kaleidoscope.
The Associate Epic Analyst assists the team with implementing building upgrading and modifying general applications. The Associate Epic Analyst assists the application team members with optimizing the applications configuration function and access and with daytoday application support and resolving application issues.
Core Responsibilities:
Assists with the design development implementation and maintenance of the application.
Aids with all phases of testing and document workflow design.
Performs basic analysis of new releases and determine how they will impact workflow.
Helps with identifying issues and the work to resolve them.
Assists with providing daytoday application support evaluating and resolving service tickets implementing requested application changes and retrieving requested data in a timely manner.
Collaborates with trainers on application changes and new features to develop documentation and training strategies
Participates in oncall rotations and support.
Maintains regular communication with team members and participates in weekly project team meetings.
Reviews the status of projects and issues on an ongoing basis with leadership.
Adheres to University and unitlevel policies and procedures and safeguards University assets.
Department Specific Functions:
As an Associate Epic Analyst EpicCare Ambulatory/Kaleidoscope you will report to the Senior Manager and will be responsible for:
Travel to the job site during golives conferences rounding and/or senior leadership meetings.
Providing oversight and leadership to Associate Epic Analysts on the team
Implementing building and modifying the application
Collaborating with key stakeholders endusers and application team members to optimize the applications configuration function and access
Providing daytoday application support and resolving application issues
Serve as a support contact for application endusers
Design develop implement and maintain the application
Support all phases of testing and document workflow design
Perform analysis of new releases and determine how they will impact workflow
Identify issues and work to resolve them
Provide daytoday application support evaluate and resolve service tickets implement requested application changes and retrieve requested data in a timely manner
Collaborate with trainers on application changes and new features to develop documentation and training strategies
Maintain regular communication with team members and participate in weekly project team meetings
Review the status of projects and issues on an ongoing basis with leadership
Become knowledgeable about UHealths policies procedures and business operations
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS:
Bachelors degree in relevant field
EpicCare Ambulatory and Kaleidoscope Certifications required
Minimum 1 year of relevant experience preferably in healthcare or healthcarerelated organization
Previous operational project management and organizational skills preferred
Familiarity with physician practices workflows hospital outpatient departments and patient experiences preferred
Familiarity with ophthalmology physician practices workflows preferred
Understanding of a wide array of integration points including scheduling lab radiology billing imaging and inpatient clinical preferred
Ability to communicate effectively in both oral and written form.
Ability to maintain effective interpersonal relationships.
Ability to recognize analyze and solve a variety of problems.
Ability to lead motivate develop and train others.
Proficiency in computer software (i.e. Microsoft Office).
Commitment to the Universitys core values.
Any appropriate combination of relevant education experience and/or certifications may be considered.
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The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H12Required Experience:
IC
Employment Type
Full-Time
