Sales Operations Assistant / Inside Sales Representative (m/f/x)
Sales Operations Assistant / Inside Sales Representative (m/f/x)
Posted on :
09-05-2025
Employer Active
1 Vacancy
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Job Description
Your mission
We are looking for a highly organised and detailoriented Sales Operations Assistant / Inside Sales Representative (m/f/x) to support our sales team with a focus on administrative tasks and contract management related to our Key Account Customers. You will play a key role in ensuring smooth sales processes by handling documentation updating systems supporting contract workflows including also direct communication with the customers. Your goal is to enable our sales team to focus on the revenuegenerating activities.
Core Responsibilities:
- Customer Communication
- You are responsible for the day to day information requests inquiries our Key Account Customers may address to SIDES. You are handling content related questions with your internal stakeholders and keep customer communication up to date
- Contract Management
- Prepare review and manage customer contracts and amendments
- Track contract lifecycle: creation signature renewal and termination
- Ensure accurate filing and version control of contracts in CRM and/or DMS
- Coordinate with Legal Finance and Sales for contract approvals
- Sales Administration
- Maintain and update customer and deal information in the CRM (e.g. ZohoCRM )
- Support quote generation offer letters and order form preparation
- Monitor contract milestones and renewals and notify relevant stakeholders
- Prepare reports and presentations for internal stakeholders
- Internal Coordination
- Act as a liaison between Sales Finance and Customer Success for smooth handovers
- Help schedule internal and clientfacing meetings take notes and follow up on action items
- Support onboarding of new customers with documentation handover
- Process Improvement
- Assist in documenting and optimizing sales and contract processes
- Help maintain sales playbooks and documentation repositories
Your profile
Qualifications:
- Proven experience in an administrative sales support or contract management role and direct customer communication
- Strong attention to detail and structured working style
- Familiarity with CRM tools (e.g. Zoho Salesforce HubSpot)
- Basic understanding of contract terms and business processes
- Strong communication and coordination skills
- Fluent in German English and is comfortable in a fastpaced digital environment
- Bonus: Experience in SaaS POS or B2B environments
Perks & Benefits
What you can expect from us:
- A recipe for success: We turned 10 years old this year and are known as specialists in the gastronomy/delivery industry. With SIDES you represent a leading player in this field.
- Add ownership: We offer you the opportunity to shape your talent and ideas. You have freedom and responsibility in your daily work within your team.
- Highquality work equipment: You will receive topnotch equipment to successfully perform your work. In the office you will find modern devices and ample space for pleasant interactions with the SIDES team.
- Hungry for growth: Personal growth and continuous learning are our top priorities. We conduct regular feedback cycles and offer you opportunities to attend seminars workshops and conferences.
- Baking a positive workplace: You can expect a fantastic perfectly connected office in the heart of Berlin (Schneberg).
- Perks:
- Company discounts (CorporateBenefits) access to various employee discounts
- Discount on a gym membership
- Elearning opportunities
- Mental health app setup: InstaHelp
- Snacks and drinks in the office
- Baking a positive workplace: You can expect a fantastic perfectly connected office in the heart of Berlin (Schneberg).Sounds exactly like what you were looking for Then we look forward to receiving your meaningful application including your salary expectations and earliest start date.
Employment Type
Full Time
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