Executive Assistant
Executive Assistant
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2years
300 - 300
1 Vacancy
Job Description
Looking to take your career to the next level Then this role is for you!
Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated fulltime teams in the Philippines offering costefficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support lets shape the future of work together!
Profile Requirements:
- Experience & Background:
- 2 years of experience in admin customer service or executive assistant support roles
- Experience in the fitness or wellness industry is a plus
- Technical Skills:
- Familiarity with the Mindbody booking system (highly preferred) or similar tools (e.g. Acuity Zen Planner)
- Techsavvy and comfortable learning new platforms quickly
- Familiarity with Automation king (highly preferred) or comfortable using automation software/tools to streamline tasks
- Communication:
- Excellent English communication skills (both written and spoken)
- Able to communicate clearly and professionally with clients and team members
- Organizational Skills:
- Highly organized and detailoriented
- Able to manage multiple tasks and priorities efficiently
Core responsibilities:
- Booking System Support (Mindbody App):
- Assist clients with booking cancellations and class changes
- Manage membership freezes leave requests and system updates
- Monitor booking trends and flag any issues or overbooking concerns
- Customer Service:
- Respond promptly and professionally to client emails phone calls and social media messages
- Resolve inquiries related to memberships schedules payments or class access
- Escalate more complex concerns to management when necessary
- Weekly Newsletters and Emails:
- Draft and send weekly emails/newsletters (e.g. announcing new trainers schedule updates)
- Maintain a welcoming tone and consistent brand voice across communication platforms
- Communication & Engagement:
- Set up and manage Facebook and WhatsApp groups for new member cohorts or programs
- Ensure all communications reflect the brand s tone and values
- Admin Tasks:
- Track and process leave requests and membership suspensions accurately in the system
- Keep client records and communication history up to date
- Send reminders followups and important notices as needed
Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.
NOTE: This is a permanent remote position structured as an Independent Contractor arrangement. Selected candidates must have their own equipment and reliable internet connection. Additionally they will be responsible for managing their own taxes and benefits. Compensation is offered on a biweekly basis.
Please attach your CV and we will be in touch for a confidential chat. Lets do great things together!
This is a remote position.
2+ years of experience in admin, customer service, or executive assistant support roles Experience in the fitness or wellness industry is a plus Technical Skills: Familiarity with the Mindbody booking system (highly preferred) or similar tools (e.g., Acuity, Zen Planner) Tech-savvy and comfortable learning new platforms quickly Familiarity with Automation king (highly preferred) or comfortable using automation software/tools to streamline tasks Communication: Excellent English communication skills (both written and spoken) Able to communicate clearly and professionally with clients and team members Organizational Skills: Highly organized and detail-oriented Able to manage multiple tasks and priorities efficientlyEducation
NA
Employment Type
Full Time
