POSITION SUMMARY:
Working collaboratively with the clinical team the Unit Secretary provides a variety of clerical customer relations and support services to patients families visitors and healthcare team members. The unit secretary will perform a variety of administrative duties in support of the administrative and clinical functions on the unit to which he/she is assigned.
Position:Unit Secretary Float Pool (Per Diem)
Location:Med Surg Float Pool
Schedule:Per Diem
ESSENTIAL RESPONSIBILITIES / DUTIES:
- Serves as unit receptionist greeting visitors and when necessary directing personnel to various locations.
- Checks unit and individual email at least once a shift.
- Serves as a resource/preceptor to new unit secretaries and RNs regarding computer training needs/skills.
- Answers telephones using proper etiquette and relays messages/information as necessary.
- Pages Codes as directed using correct emergency number.
- Serves as a communications liaison between unit and other departments.
- Serves as a communication liaison among patients family members doctors and nurses.
- Participates in staff meetings/conferences as appropriate.
- Attends monthly unit secretary meeting.
- Maintains a professional demeanor to patients professional staff
- Distributes mail.
- Arranges patient transport
- Brings all signin sheets to staffing office daily.
- Keeps informed of any changes in report procedures
- Maintains accurate records as needed
- Maintains and updates Patient Assignment board.
- Keeps area of Nurses station neat and clutter free.
- Serves as units Downtime Resource for all staff.
- Orients new staff to DT procedures and DT packet.
- Assures that the Downtime packet is accessible and well stocked with requisition forms needed during any downtime period.
- Attends unit secretary monthly meetings.
- Performs other duties as needed.
JOB REQUIREMENTS
EDUCATION:
- High school education or equivalent
EXPERIENCE:
- Hospital experience or medical office experience
KNOWLEDGE AND SKILLS:
- Demonstrated proficiency with various computer software systems including Microsoft Office (Word Excel Outlook etc.)
- Ability to use and troubleshoot basic office equipment.
- Excellent interpersonal skills and ability to interact appropriately with nursing staff patients families/visitors physicians and other hospital staff in a fastpaced environment.
- Organizational skills to effectively set priorities and efficiently complete assigned work.
- Ability to effectively apply basic administrative skills e.g. typing filing telephone skills etc.
- Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served
Equal Opportunity Employer/Disabled/Veterans