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At Nielsen a Collector performs the collection process to ensure payment of invoices according to the policies and procedures in Nielsen. Collecting accounts receivable allowing its operation in terms of Nielsen cash flow
RESPONSIBILITIES
Responsible for monitoring and maintaining assigned accounts Customer calls and any correspondence customer reconciliations in order to followup collection in a fast paced goal oriented
Define in conjunction with I2C Manager and Revenue Controller collection target according to the process
Monitor and record customer account details for nonpayments delayed payments and other irregularities (disputes)
Identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in Nielsen
Escalate with Revenue Controller and CS to determine actions in conjunction with the commercial area to recover pastdue portfolio resources based on internal Nielsen process
Request and support reinvoicing according with clients specifications followup with revenue associate and provide any clarification
Providing customer service regarding collection issues process and review account adjustments resolve client disputes and short payments
Accountable for reducing delinquency for assigned accounts
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
Dispatch invoices to the client could be by mail mailing or portal sites
Must communicate & follow up effectively with Client Service / Revenue Controllers regarding commercial disputes resolutions and additional actions to accelerate the collection process
Establish and maintain effective and cooperative working relationships with Revenue Associates to accelerate actions financial disputes resolution
Support Cash Applications team on invoicing reconciliation payments identifications
Qualifications :
Qualifications
Degree in Finance or Accounting preferred
Fluency in English and local language mandatory; third regional language preferred
Experience working in multinational multicultural environment
Experience working with remote counterparts
Experience of 26 yrs working in Collections (manadatory)
Additional Information :
Our Benefits
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
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Our commitment to Diversity Equity and Inclusion
NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class. Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: Work :
No
Employment Type :
Fulltime
Full-time