Director of Operations
Director of Operations
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1 Vacancy
Job Description
Director of Operations Fitness Franchise (Anytime Fitness)
Anytime Fitness
Job Summary
We are seeking a dynamic and driven Director of Operations to lead our fitness franchise locations to the next level of excellence. The ideal candidate is a passionate strategic leader who thrives in a fastpaced environment and is committed to helping people live healthier lives through fitness. This role is responsible for driving operational excellence leading highperforming teams scaling club growth and ensuring a worldclass member experience. You will work closely with the ownership group to grow our footprint profitability and impact.
Key Responsibilities
Business Growth & Leadership
Oversee all club operations including performance profitability and execution of business strategies.
Lead and develop Regional Managers District Managers Club Managers and Personal Trainers to achieve company KPIs.
Ensure financial controls operational standards and member satisfaction are consistently met across all locations.
Foster a culture of excellence accountability and positive energy among staff at all levels.
Club Expansion & Acquisitions
Identify and evaluate opportunities for new club locations and acquisitions.
Lead the turnaround of under performing clubs and optimize operations for acquired locations.
Partner with ownership on strategic decisions around expansion and capital investment.
Sales & Revenue Development
Drive topline revenue by supporting and coaching teams on sales techniques and goal achievement.
Leverage tools such as the Anytime Fitness App body scanners and heart rate monitors to promote training services.
Implement systems to increase lead conversion training sales and longterm member value.
Brand & Community Engagement
Serve as a key brand ambassador by establishing B2B relationships and community partnerships.
Oversee execution of national and local marketing campaigns community outreach and engagement strategies.
Encourage innovation and creativity in lead generation and promotion efforts.
Team Culture & Performance
Inspire coach and hold teams accountable to performance metrics and company values.
Create a supportive fun and resultsdriven environment for team members and leaders alike.
Use a datadriven approach to identify performance gaps and opportunities for coaching.
Operational Oversight
Monitor club performance metrics using reports and club management software.
Ensure completion of daily operations tasks including lead followup social media engagement cleanliness member management and billing support.
Standardize and improve systems and processes to optimize the member and staff experience.
Culture Champion
Model and promote a positive highenergy culture of care encouragement and growth.
Inspire your team to deliver outstanding customer service and create an environment members want to be part of and share with others.
Job Requirements
Bachelors degree required; advanced degree or certifications in fitness or business a plus.
Minimum 10 years of experience in regional or district management roles within the fitness industry.
Proven success in growing and managing highperforming teams.
Certified Personal Trainer or equivalent experience strongly preferred.
Strong background in sales customer service and operational leadership.
Technologically proficient and comfortable with fitness and CRM platforms.
Flexible schedule availability (early mornings evenings weekends) to support teams and members.
Must be coachable adaptable and thrive in a fastchanging environment.
High energy selfmotivated and passionate about health and wellness.
Strong leadership communication and organizational skills.
Ability to lift and move up to 50 lbs and work in an active fitness environment.
Compensation & Benefits
Fulltime position with competitive salary based on experience.
Performancebased incentives and growth opportunities.
Reports directly to the business owners.
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration without regard to race religion gender sexual orientation or disability status.
Required Experience:
Director
Employment Type
Full-Time
