Financial Center Representative
Financial Center Representative
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Salary Not Disclosed
1 Vacancy
Job Description
Our goal at Fidelity is to create a better future by acting with accountability and integrity alongside our customers and within our communities. Since 1908 we have built a legacy upon simple enduring values and an unwavering commitment to the communities we serve. We pride ourselves on being part of a communityfocused and teamoriented work culture where we invest in our associates to ensure success within the company.
Fidelity Bank headquartered in New Orleans Louisiana believes in making a difference by living our mission of Here for Good to help families and businesses thrive in the communities we serve. Our mortgage division NOLA Lending Group is a leader in providing residential home financing solutions in 46 states.
Fidelity promotes a culture of work/life balance for all associates. We offer a competitive total rewards package for eligible associates including:
- Competitive pay based on the position qualifications relevant experience and skillset
- Paid Time Off
- Up to 14 paid holidays annually
- Comprehensive Medical Dental and Vision Insurance
- Employer Funded Health Savings Account
- Paid Parental Leave
- 401(k) with matching contributions
- Wellness Program to reduce health insurance premiums
- Free or discounted banking and mortgage services
- Basic Life Insurance and AD&D
- Tuition Reimbursement Plan
- Associate Referral Program
- Associate Volunteer Program
- Employee Assistance Fund (subject to IRS guidelines)
- Employee Assistance Program
- Opportunities for training and career development
- Gym Discounts Verizon Wireless Discounts Tickets At Work Discounts
- Retail branch locations are closed on Saturdays!
The benefits listing is for informational purposes. Additional details regarding compensation and benefits will be provided during the application process. Fidelity reserves the right to modify amend or terminate any and all benefits at any time.
Do you want to make a difference If so this opportunity may be the right choice for you! Fidelity Bank/NOLA Lending Group is looking for competitive selfreliant energetic individuals that are driven to succeed.
Position Summary:
The Financial Center Representative is responsible for supporting the supervisor both as a Banker and Teller in providing exceptional client service operational and audit excellence while making appropriate referrals.
This position is nonexempt under the Fair Labor Standards Act and is eligible for overtime pay.
This position may be filled at a lower or higher level depending on the candidates qualifications and relevant experience.
Required Qualifications Competencies and Skills:
- GED or High school diploma
- 1 year cash handling experience in a financial institution or retail environment
- Proficient in Microsoft Office to include Word Excel Outlook PowerPoint Teams
- Ability to travel across company footprint as needed
- Developed cognitive skills to include Problem Solving Judgement DecisionMaking Organization & Planning
- Developed intrapersonal skills to include Ambition FollowThrough Optimism Tenacity
- Developed interpersonal skills to include Communication: Listening Speaking and Writing Resilience & Balance Collaboration Client Focus
- Developed technology skills to include Technical Acumen Social Branding Knowledge Management
- Developed leadership skills to include Developing Followers Achieving Results Implementing the Vision Strategic Thinking Leading & Managing Change Addressing Conflict
- Developed sales skills to include Questioning Knowledge Sales Drive Prospecting Presence
Preferred Qualifications Competencies and Skills:
- Six months of retail banking experience
Essential Duties and Responsibilities:
- Performs teller transactions
- Balances locates and reconciles discrepancies in cash drawer as well as end of day balancing procedures
- Opens new accounts and handles client maintenance requests
- Engages in consultative conversations with clients to build relationships crosssell and promote Fidelitys products and services
- Provides customer assistance related to banking needs of customers both inperson and over the phone
- Contributes to the financial centers success by achieving assigned referral goals
- Assists with balancing locating and reconciling vault and ATM transaction as well as incoming and outgoing money shipments
- Assists with mentoring associates
- Reports to a supervisor for approvals when assistance is needed with transactions
- Reports any discrepancies to the supervisor as necessary
- Assists supervisor with maintaining accurate reports
- Assists in maintaining branch appearance standards
- Adheres to all bank policies and procedures
- Consistently exemplifies our Core Values of Integrity Community Dependability Excellence Longevity and Accountability
- Complies with regulatory rules and regulations evidenced through successful completion of training and demonstrated ability
- Performs other duties and/or special projects as appointed by management
- Physical Requirements: primarily sitting with some standing walking lifting and bending
Fidelity Bank is an Equal Opportunity and Affirmative Action Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity gender expression national origin disability protected veteran status pregnancyrelated decisions or a persons relationship or association with a protected veteran including spouses and other family members. Fidelity promotes a drug free workplace.
If you require an accommodation to submit your application for an open position please send an email request to or call. All information provided will be kept confidential and will only be used to the extent required to provide the needed reasonable accommodation.
For assistance or questions regarding the recruitment process please email .
This position is located in Baton Rouge LA 70810.
Required Experience:
Unclear Seniority
Employment Type
Full Time
