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Salary Not Disclosed
1 Vacancy
$15.00 per hour
Position Purpose
Positions assist the Director of Facilities and their designees in event operations for the Santa Clara University Athletic Department. Responsibilities vary but include greeting patrons and general event management.
Essential Duties and Responsibilities Be a representative of Santa Clara University.
Be gracious and welcoming to all patrons of our events.
Respond to requests politely and quickly
Always behave dress and act in an upstanding manner.
Fulfill their assigned duties with professionalism.
Serve as usher or general event manager at athletics events
Understand and be clear of your role at the event.
Work with event administrator with any problems.
Assist with crowd control issues and other urgent requests.
Other duties as assigned
General Guidelines
1. Recommends initiatives and implements changes to improve quality and services.
2. Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
3. Maintains contact with customers and solicits feedback for improved services.
4. Maximizes productivity through use of appropriate tools; planned training and performance initiatives.
5. Researches and develops resources that create timely and efficient workflow.
6. Prepares progress reports; informs supervisor of project status; and deviation from goals. Ensures completeness accuracy and timeliness of all operational functions.
7. Prepares and submits reports as requested and required.
8. Develops and implements guidelines to support the functions of the unit.
N/A
QualificationsTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge skills abilities education and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
Physical DemandsThe physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act as amended the California Fair Employment & Housing Act and all other applicable lawsSCUprovides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill experience education or other requirements of the position and who can perform the essential functions of the position with or without reasonable accommodation.
Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
May be required to attend conference and training sessions within Bay Area or in or outofstate locations.
May be required to occasionally travel to outside customers venders or suppliers.
Work Environment
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
Typical office and computer lab environment.
Mostly indoor office environment with windows.
Offices with equipment noise.
Offices with frequent interruptions.
Knowledge
Interest in gaining knowledge about intercollegiate athletics
Enjoys sports
Skills
Selfmotivated flexible and energetic
Willingness to work nights and weekends
Abilities
N/A
Education and/or Experience
N/A
Part-Time