Director of Information Technology Services

Leadership

• Provides overall direction to the ITS Department and communicates to unit staff the Universitys information technology plans and objectives and strategies for achieving these plans and objectives.
• Ensures that the ITS Department provides high levels of service to students faculty and staff.
• Assists with the development of the annual ITS budget and has responsibility for administering the budget.
• Leads procurement for IT solutions including the development of Requests for Proposals and negotiates contracts for IT products with various vendors in consultation with senior administration.
• Reviews all requests to purchase computer equipment and supplies to ensure all equipment within the University is compatible with the policies and standards of the ITS Department.

Management

• In consultation with the VP (Finance and Administration) develops and implements the Universitys information technology plans and objectives.
• Assigns staff to projects and directs their activities. Reviews and evaluates work and conducts annual performance reviews with employees. Encourages staff development innovation and collaboration.
• Represents the University on the NBPEI Educational Computer Network Committee in promoting and developing cooperative projects and works collaboratively with university partners such as the University of New Brunswick and Mount Allison University where a partnership arrangement is in place for certain IT services.

Oversight

• Provides direction to the University regarding Cybersecurity and Privacy in consultation with senior administration.
• Collaborates with academic and administrative staff to manage the use of information technology at the University based on the Universitys plans and policies.
• Participates in various University committees to initiate and discuss ITS related policies and procedures and to ensure consistent implementation and application of the Universitys information systems.

• A university degree and at least 5 years of experience in a leadership role within an ITS environment preferably in a university setting.
• Experience leading and developing an effective serviceoriented information technology unit in a unionized environment.
• Experience managing the key functions of an ITS department such as daytoday help desk operations budgeting purchasing and project planning.
• Experience with project management such as prioritizing assigning and managing staff coordinating the work of internal and external partners and managing budget. Project Management certification considered an asset.
• Ability to communicate effectively and engage with multiple stakeholders within a university community. This may include communicating technical concepts to a nontechnical audience.
• Ability to analyze problems and select appropriate solutions while considering cost risk resources standards user community and other relevant factors.
• Working knowledge of the Right to Information and Protection of Privacy Act and of other relevant legislation relating to privacy personal information and antispam.
• Experience with key areas of IT such as Cybersecurity Networking Enterprise Systems Desktop Management and cloudbased solutions.

WORKING CONDITIONS:

• May require occasional travel to meetings (e.g. national meeting typically once per year; regional meetings approximately six times per year).
• Regular need to give immediate and detailed attention to matters and issues from various members of the university community.
• Stress may result from dealing with a diverse set of demands frustrated internal customers or allocating limited resources in response to quickly changing requirements.

The closing date for receipt of applications is May 30th. All applications are to be received by 4:30 p.m. on the closing date. Candidates are responsible for clearly demonstrating in their cover letters how they meet the requirements of the position. Please forward your cover letter and resume by clicking the Apply Now button.

An equal opportunity employer St. Thomas University is committed to employment equity for women Aboriginal peoples members of visible minority groups and persons with disabilities. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority. Candidates must have proof they are legally entitled to work in Canada.

St. Thomas University is situated on the traditional territory of the Wolastoqiyik Wlastkewiyik / Maliseet whose ancestors along with the MiKmaq / Mikmaw and Passamaquoddy / Peskotomuhkati Tribes / Nations signed Peace and Friendship Treaties with the British Crown in the 1700s.

2025 St. Thomas University. Fredericton New Brunswick Canada.

St. Thomas University

Founded in 1910 St. Thomas is a primarily undergraduate university located in Fredericton NB. With an enrolment of 1700 students STU offers Bachelor of Arts and Bachelor of Social Work degrees for undergraduates in addition to distinctive program opportunities like the Bachelor of Arts (Aviation Stream) the Mikmaq and Wolastoqey Bachelor of Social Work and the Bachelor of Applied Arts. For those interested in postdegree or graduate studies St. Thomas offers a Bachelor of Education and a Master of Social Work.

Professors are distinguished scholars authors and commentators and provide an outstanding education to their students. STU outperforms the Canadian university average for effective teaching a supportive environment studentfaculty interactions and higher order learning (National Survey of Student Engagement). Students report greater gains in critical thinking writing and problem solving when compared to the national average (CUSC Survey of FirstYear Students). The university holds Canada Research Chairs in global and transnational studies and in physical culture and social life as well as a health research chair in community health and aging.

Mission

St. Thomas University prioritizes teaching and learning so that each student is prepared for personal and career fulfillment. Through leading programs informed by our humanistic approach and opportunities for experiential education we offer a robust and inclusive learning community that fosters connections across academic disciplines and emerging scholarly areas. On our beautiful campus supportive faculty and staff create the ideal place for discovery and possibility. Each St. Thomas student is empowered to think independently communicate effectively and act responsibly. Meaningful contributions to the communities we serve locally nationally and globally are made today through our teaching and research and tomorrow through the success of our alumni.

Vision

St. Thomas University commits to become the leading choice for students seeking a holistic university student experience.