Case Manager

VCP PROVIDES EXCELLENT BENEFITS!!

• Employees pay $0 outofpocket towards healthvision and dental premiums
• VCP offers a 401k plan at a 4% match
• Employees receive6 weeks of paid time off in addition to major holidays

Veterans Community Project (VCP) Overview

Founded in 2016 in Kansas City MO VCP is dedicated to supporting every man and woman who took the oath to defend our nation. The greatest barrier to ending Veteran homelessness is the revolving door of unstable housing and the frustrating maze Veterans must navigatein order toget basic support. We believe that to be an effective program the first step is to connect Veterans and the community. VCP created an innovative homeless housing program and outreachassistancethat provides inclusive services to aid Veterans in reclaiming control over their lives.

The Team

We the teammembersand cofounders of VCP are connectors feelers and doers on a mission to help our kin our kind. We move with swift bold action driven by our mission. We believe in collaboration community compassion andabove all servingVeterans with dignity and respect.

Position Summary:

The Case Manager (CM) plays a key role in engaging and supporting Veterans who are experiencing or at risk of homelessness. This position provides flexible Veterancentered support in both community and residential settings. TheCMhelps Veterans access emergencyassistance develop housing and stability plans connect to resources and achieve longterm goals. By building trust and offering consistent support theCMensures Veterans receive the services needed to improve quality of life transition into stable housingfoster meaningful connections in the communityand sustain personal progress.

Key Responsibilities:

Veteran Engagement & Support:

• Establishes rapport and builds trust with Veterans in a variety of settings including shelters encampments temporary housing and VCPs outreach and residential programs.
• Supports the Veteran in identifying their immediate and longterm goals related to housing income health and overall stability through a collaborative assessment process.
• Provides direct support and referrals for emergency needs such as shelter placement food hygiene supplies and transportation.
• Assists Veterans in accessing health care mental health treatment substance use recovery services and benefits enrollment.
• Supports Veterans in gathering necessary documentation for service eligibility employment or housing applications.
• Provide crisis intervention and deescalation when necessary.

Case Management & Housing Stability:

Develops individualized strengthsbased case plans that include measurable short and longterm goals in areas such as:

• Health & WellBeing
• Income & Employment
• Financial Literacy
• Education & SkillBuilding
• Community Support & Social Connection
• Provides ongoing case management and coaching to help Veterans progress toward goals.
• Connects Veterans to housing opportunities and coordinates with housing providers landlords and agency partners.
• Helps Veterans navigate transitions into permanent housing and provides followup support to promote stability.

Emergency Assistance & Coordination:

• Coordinates access to emergency financial assistance including hotel stays utility payments rental deposits or arrears.
• Ensures each emergency assistance case is tied to a clear plan for continued case management and followup support.
• Documents allassistancein accordance withagency and funder guidelines.

Documentation & Reporting:

• Maintains timely and accurate records in client files and VCPs case management systems.
• Completes service logs case notes assessments and data required for funding and program evaluation.
• Tracks progress toward Veteran goals and adjusts case plans as needed.

Collaboration & Community Resource Building:

• Collaborates with other VCP staff community partners and service providers to ensure coordinated care.
• Participates in team meetings case conferencing and community events that promote Veteran wellbeing.
• Builds relationships with local employers landlords and support networks to expand resource options for Veterans.
• Representsthe organizations mission and values in a positive and professional manner.
• May provide peer mentorship onboarding support or field guidance tonew staffor interns as needed.

Property Oversight and Safety

Supports a safe and wellmaintained environment by conducting regular walkthroughs of residential areas toidentifyhazards or maintenance needs. Reports issues promptly to the Operations team and works collaboratively tofacilitatetimelyrepairs and upkeep. Ensures living spaces meet safety standards and provide a stable setting for Veterans working toward their housing and recovery goals.

Qualifications:

• Two years experience in social services case management or Veteran services preferred.
• Knowledge of housing programs Veterans benefits and available community resources.
• Experience working with individuals experiencing homelessness mental health challenges or substance use disorders preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and documentation skills.
• Valid drivers license and reliable transportation required.

Core Competencies:

• Compassionate serviceoriented mindset with a passion for supporting Veterans.
• Adaptability to work in a variety of environments (field office residential).
• Team player who communicates effectively with coworkers and external partners.
• Culturally aware and respectful of diverse lived experiences.
• Commitment to professional growth and continuous learning.

Work Culture & Expectations:

• Treats all individuals with respect kindness and dignity.
• Upholds VCPs organizational values policies code of conduct and standards of confidentiality.
• Brings a positive proactive attitude to work each day and contributes to a collaborative environment.
• Embraces opportunities for ongoing learning and professional development to enhance service delivery and support personal growth.

This job description should be interpreted as all inclusive. It is intended to identifythe essential functions and requirements of this job. Incumbents may be requested to perform jobrelated responsibilities and tasks other than thosestatedin this description. Any essential function or requirement of this job will be evaluated as necessary should an incumbent or applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation(s) for the specific disability will be made for the incumbent or applicant when possible.

Veterans Community Project is an equal opportunity employer andcomplies withall applicable federal state and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees applicants or any other covered persons because of race color religion creed national origin or ancestry ethnicity sex pregnancy sexual orientation gender identity age physical or mental disability citizenship past current or prospective service in the uniformed services genetic information or any other characteristic protected under applicable federal state or local law. All VCP employees other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment including but no limited to hiring training promotion discipline compensation benefits and termination of employment.