Customer Support Manager
Customer Support Manager
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$ 48000 - 60000
1 Vacancy
Job Description
Please submit resume to to apply.
Pay Rate/Range: $/yr
Description: Will oversee the Customer Support Center including planning scheduling coordination and supervision. Will hire train coach and motivate the Customer Support team. Work with Retail Location Managers and eBranch Managers to ensure processes meet external customer needs and serve internal customers. Will learn and work with multiple systems such as phone chat online banking admin bill pay admin Excel and Word and provide monthly reporting on call volume chat volume and any activity generated in the support area. Other duties as assigned.
Job Requirements: Must be a self starter have a solid customer focus for external and internal customers great confidence have an excellent business sense and be able to set and exceed goals. Excellent problem solving and communication skills are required. Must be detail oriented with strong follow up skills and be able to adapt to changing regulations. Good organizational and time management skills are essential for success.
Job Type: Direct Hire
Shift/Schedule: MondayFriday 8:00am5:00pm
The Arnold Group is an Equal Opportunity Employer (EOE)
About Us:
Looking for a job that fits your skills and goals Since 1979 The Arnold Group (TAG) has been helping job seekers find the right opportunitieswhether its temporary work a longterm career or something in between. Were here to connect you with the right fit and provide the support you need to succeed.Lets find your next opportunity togetherdiscover how we can help!
Required Experience:
Manager
Employment Type
Full-Time
