Senior Solutions Advisor
Senior Solutions Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About the Team
Posits Solutions Engineering team (SolEng/SE) aims to reduce the distance between the customers of our Professional Products and our Pro and Open Source offerings.
We help our customers especially their IT/SysAdmin teams understand evaluate configure and use our professional products. We aim to bring curiosity and empathy to every customer engagement learning about the pain the customer experiences trying to get value from OpenSource Data Science.
But thats only half the job.
As we learn about what customers want and need we use that knowledge to improve our products documentation and sales processes.
We currently are a team of 18 and expect to grow this year.
On SolEng youll play an important role in both empowering individual customers and making Posit and our products work better in the future.
People who thrive in this role tend to:
- Find joy in working directly with customers and prospects in sales cycles. This role is presales focused and at least 50% customerfacing.
- Have some exposure to data science. Many people on the team are exdata scientists and youll spend a lot of time talking to customers about data science workflows and use cases. Its worth noting that you wont be doing data science or writing code daily.
- Be interested in the server infrastructure and architecture that underlies enterprise data science. Most of our conversations with customers are with IT teams and System Administrators. Many SEs arrive at Posit with limited exposure to these things but have some demonstrated interest (for example maybe youve run your own RStudio or Shiny server become an accidental DBA or become the goto person for help with Docker containers).
- Be hungry and humble. SolEng covers an impossibly broad technical scope. Great SEs quickly admit what they dont know and constantly seek to learn more.
- Find excitement in having many demands on your time rather than overwhelm. The SE team has close relationships with almost every other team at Posit. Theres no limit to the different projects SEs could take on being able to choose important things (with help and guidance from managers) and ignore distractions is a key skill for a Posit SE.
What youll own own:
- Technical presales calls where youll learn what prospective customers want from Posits Pro products and demonstrate those capabilities to them advise them on server architectures and share best practices for doing data science in R and Python using those products.
- Responsibility for providing the voice of the customer to other teams at Posit especially product management and product engineering.
- A variety of projects that might include
- writing and maintaining documentation howto articles and demos of our products.
- working on our internal data science infrastructure picking up the newest in our Pro Products and preparing them to show to customers.
- exploring enhancements and integrations for our Pro and Open Source products and helping the product teams incorporate what youve learned.
- creating and delivering public webinars talks and workshops.
What youll help with:
- Improving our teams processes so our workflows facilitate us doing great work taking adequate focus time and having time off to rest and recharge.
- Driving technology partner collaboration with cloud data providers like Databricks and Snowflake to improve product experience for customers and the coselling experience for account teams.
- Setting the direction of our products by influencing the product management and engineering teams.
You will learn...
So much.
No one has ever (or ever will) start on SolEng knowing everything we do. Strong candidates for this role generally have prior experience with approximately half of the things below.
- How to navigate deeply technical presales customer calls. Even people with substantial customer experience find that SolEng demands new depths of empathy curiosity and clarity of thinking and explanation.
- How Posits Pro Products work. On customer calls you will be the expert on our Pro Products explaining how to install and configure them as well as how they help make life better for data scientists.
- How to speak fluently about enterprise infrastructure. Solutions Engineers help our customers IT/Admins determine the best product architecture which requires they speak knowledgeably about integrations to other data (science) tools and platforms and how to get things done on Linux servers including system administration authentication networking and containerization.
What to expect:
Within 1 month youll
- Meet the rest of the SolEng team and start meeting Sales Customer Success and other nearby team members.
- Configure Posits Pro Products for yourself to start learning the ins and outs.
- Have joined dozens of demo calls with data scientists and IT architecture calls with IT/Admins of Posits Pro products.
Within 3 months youll...
- Meet a large fraction of the company across SolEng Sales CS Support Marketing Engineering and more.
- Lead technical discovery product demo and architecture calls solo helping our customers evaluate Posits Pro products.
- Begin getting hands on with customers who are installing our products looking over their shoulders and suggesting how to set up and configure their environments.
Within 12 months youll
- Contribute to projects in roles of escalating size and scope.
- Take on larger more strategic and highertouch engagements with customers and partners.
Posit offerscompetitive compensation with extensive humanfirst peoplefocused benefits to prioritize your personal and financial wellbeing. Individual pay decisions are based on a number of factors including qualifications for the role experience level and skillset. This hiring range reflects base salary and assumes that the job will be performed in the United States. Commissioned roles have an expected 50/50 pay mix.
Working at Posit:
- We welcome all talented colleagues and are committed to a culture that represents diversity in all its forms.
- We prioritize giving ourselves focus time to get deep work done. We minimize meetings and attempt to operate asynchronously.
- We are a learning organization and take mentorship and career growth seriously. We hope to learn from you and we anticipate that you will also deepen your skills influence and leadership as a result of working at Posit.
- We operate under a unique sustainable business model: We have over 50% of our engineering dedicated to creating free and open source software. We are profitable and we plan to be around decades from now.
- Posit is a Public Benefit Corporation (PBC) and a Certified B Corporation which means our opensource mission is codified into our charter. As a result our corporate decisions balance the communitys interests customers employees and shareholders. Hear more about why we think this matters here.
Notable:
We offer competitive compensation with extensive humanfirst peoplefocused benefits to prioritize your personal and financial wellbeing. These benefits apply to fulltime positions only.
- 100% of medical dental and vision insurance premiums are covered for employees and their families! Fertility and genderaffirming healthcare is included in all of our plans.
- Supplemental mental health and wellness benefits are available via Ginger even if you dont opt in to our insurance plans including Ginger for teen family members.
- Posits genderneutral paid parental leave policy covers all new parents including foster and adoptive parents.
- All fulltime employees are eligible for 401k enrollment starting on day one.
- After six months of employment Posit provides a substantial yearly match to employee 401K contributions.
- An annual profitsharing bonus for employees recognizes our teams contributions to company performance across the year.
- We are a 100% distributed team. You are also welcome to come into our Boston office.
- We offer a $400 monthly reimbursement for coworking space rental if you prefer to work away from home.
- Our Lifestyle Savings Account offers an initial deposit of $1800 and then an additional quarterly stipend of $375 to cover the costs of professional development wellness financial health charitable giving and remote work support.
- We provide a flexible environment with a generous vacation policy that encourages a minimum of four weeks PTO per year plus 13 paid company holidays.
Are you excited about this role but not sure if your experience aligns with every qualification in the job description Thats okay. We know multiple perspectives are essential for a thriving organization and wed still love to hear from you!
Posit is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds cultures genders experiences abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race color national origin religion sexual orientation gender gender identity age physical disability or length of time spent unemployed.
Posit Software PBC participates in the federal EVerify program which confirms employment authorization of newly hired U.S. based employees. EVerify is not used as a tool to prescreen candidates and is only initiated upon hire.
EVerify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
#LIREMOTE
Required Experience:
Senior IC
Employment Type
Advisor
