Summary

Why should you join the BlueCross BlueShield of South Carolina family of companies Other companies come and go but for more than seven decades weve been part of the national landscape with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina and much more. We are one of the nations leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy consider joining our team!

Description

Job Purpose:

Through effective professional Customer Relationship Management consults with customers to understand their needs and how CPSS services may identify and address their business problems/opportunities. Provides comprehensive research and analysis as well as leadership on individual and team work assignments making decisions independently with some guidance from manager. Recommends creative and effective solutions for complex business problems or opportunities at lineofbusiness level. Directs the activities of other staff members on their team in topics such as project management direction and analysis. May participate in the training and career development of staff. May assist department managers in daytoday operations of the department.

Logistics:

This position is fulltime (40 hours/week 8 hours/day) Monday Friday and is located at 105 New Way Road in Columbia SC. There is the possibility for hybrid work once training is complete and performance standards are being met.

What Youll Do:

• Conducts indepth quantitative and qualitative analysis of key crossfunctional business processes within a specific business unit to provide business managers with critical data to make key tactical decisions.
• Identifies researches evaluates and quantifies all aspects of a business solution or opportunity. Consults with corporations managers from front line supervisors up to vice presidents engaged in design development communication and implementation of said business solutions or opportunities.
• Conducts a comprehensive analysis that synthesizes disparate information both internal (crossbusiness) and external (industry and competitive). May consult with customers in recommending a strategic solution to complex business issues/opportunities.
• Consults and collaborates with all levels of management (to include senior level executives) in facilitating and leading teams in providing analysis on industry business trends and key operations/functions to solve business problems and maximize opportunities.
• Manages ones own tasks in projects a project team and/or leads multiple projects. Works with customers to negotiate and manage deadlines based on the requirements of the business. Determines sets and executes best direction in addressing business issues or opportunity by facilitating communication within business units.
• Directs activities of other staff members on their team on topics such as project management direction analysis. May provide guidance/leadership to staff pertaining to training/department initiatives. May assist department managers in daytoday operations of the department.

To Qualify for This Position Youll Need:

Required Education:

• A Bachelors degree in a jobrelated field OR 4 years of jobrelated work experience OR
• An Associates degree AND 2 years of jobrelated work experience.

Required Work Experience:

• 4 years of related work experience in organizational development business analysis process improvement (e.g. six sigma reengineering) corporate/strategic planning financial analysis business systems analysis business development market/industry research or management of a business operation in any business setting including I/T.

Required Training:

• PAHM certification within 1 year of hire.

We Prefer You to Have:

• Knowledge of Microsoft Office applications.
• Business Planning: Experience helping business units envision key goals and methods to attain those goals.
• Business Improvement and Innovation: Experience with structured improvement and innovation methodologies to understand the current state identify best opportunities execute action plans to enable success and achieve improvements.
• Business Change Implementation:Experience utilizing structured project and change management frameworks to drive strategic and tactical change.
• Business Learning and Development: Experience in developing tailored approaches to expand the mindset & capabilities of individuals/teams.
• Masters Degree in a related field (MHA MBA Operations Management Industrial Engineering Organizational Design etc.).

What Blue Can Do for You:

Our comprehensive benefits package includes:

• 401(k) retirement savings plan with company match.
• Subsidized health plans and free vision coverage.
• Life insurance.
• Paid annual leave the longer you work here the more you earn.
• Nine paid holidays.
• Onsite cafeterias and fitness centers in major locations.
• Wellness programs and a healthy lifestyle premium discount.
• Tuition assistance.
• Service recognition.

What to Expect Next:

After submitting your application our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age race color national origin sex religion veteran status disability weight sexual orientation gender identity genetic information or any other legally protected status. Additionally as a federal contractor the company maintains affirmative action programs to promote employment opportunities for individuals with disabilitiesand protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities pregnant individuals individuals with pregnancyrelated conditions and individuals needing accommodations for sincerely held religious beliefs provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment please email or callext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a casebycase basis.

We participate in EVerify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Heres moreinformation.

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