Service Advisor
Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
SERVICE ADVISOR
ABOUT US:
HGreg is one of the fastest growing automotive groups in North America. Founded in 1993 HGreg operates 31 dealerships throughout Florida California Quebec and plans to continue the expansion in the U.S.
WHAT WE OFFER:
Hgreg is looking for a Service Advisor. Our PreOwned inventory is growing rapidly and our dealership offers a large advertising budget to continually increase business.
Come join the Hgreg Orlando team and be part of one of the fastest growing dealer groups in North America!
POSITION SUMMARY:
Internal Service Advisors are the backbone of our PreOwned Department at Hgreg Orlando. They are focused selfstarters and possess exceptional time management skills and are outstanding communicators. They put the customer at the center of everything that we do and hit every detail. They provide proper estimates inform every guest of their scheduled maintenance based on mileage and maintenance history and keep our guests vehicles in top condition.
DUTIES AND RESPONSIBILITIES:
Provide proper estimates and document any changes made to repair order
Obtain authorization from Used Car Manager or Executive Manager before performing necessary repairs
Dispatch work to appropriate technicians and set realistic and efficient completion timeline
Dispatch vehicles to body shop as needed with a 3 day turnaround time or less
Quality check work performed on vehicle
Update management on work being performed on the vehicle and notify as soon as the vehicle is ready for the frontline.
Maintain an updated Google Sheets of all vehicles that are in progress at all times
Other duties as assigned
QUALIFICATIONS AND EDUCATION
High school diploma or GED
Sitting or standing for extended periods of time
Basic knowledge of Google products (Gmail sheets ect.)
Strong communication skills
Bilingual is a plus
EXPERIENCE:
1 year of automotive internal service advisor experience required
Strong record of positive customer satisfaction
Basic knowledge of Google products (Gmail Google Sheets ect)
Reynolds & Reynolds knowledge preferred but not necessary
WHAT WE OFFER:
401(k)
Dental insurance
Health insurance
Vision insurance
Paid Time Off
Paid Group Term Life Insurance
Paid Training to promote professional growth
Employee Assistance Program (EAP)
Supplemental Personal Accident Insurance
SCHEDULE:
8hour shift
Weekend availability
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Sit and/or stand interchangeably throughout the day.
Sit and/or stand for long periods at a time.
Use hands fingers and arms continually frequently and throughout the day.
Bend crouch crawl stoop and kneel continually frequently and throughout the day.
Pickup lift and carry items that may exceed 50 pounds.
Operate and drive vehicles or equipment in a safe manner.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
This is not necessarily an exhaustive list of responsibilities skills duties requirements efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies changes in personnel work load rush jobs or technological developments).
DISCLAIMER:
The position being offered is a fulltime rotating schedule including evening shifts weekends and is incompatible with a school schedule.
Required Experience:
Unclear Seniority
Employment Type
Advisor
