Seasonal Sales Associate (Store 6155)
Seasonal Sales Associate (Store 6155)
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Job Description
At GameStop we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games electronics and gaming merchandise we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of whats possible. Whether youre a hardcore gamer or just starting out weve got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Working under direct guidance and supervision the Seasonal Sales Associate supports the store team on a shortterm basis by consistently delivering outstanding guest service experiences in a sales culture that utilizes elements of GameStops buy sell trade and reservation business model known as the Circle of Life. The Seasonal Sales Associate will participate in the daytoday operations of the store during peak sales days with a primary focus on sales store maintenance and customer service activities. The ideal candidate must prioritize customer satisfaction and be available to work during peak seasonal sales days.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Provide bestinclass customer service by promptly greeting guests assisting them with their video gaming needs recommending additional items as appropriate applying all selling behaviors during every transaction and expressing gratitude to every guest for choosing GameStop.
- Fully support the overall shopping environment including visual and operational aspects and actively contribute to all store sales initiatives throughout the holiday season.
- Collaborate with the store team to ensure that all areas of the store including restrooms are clean organized and merchandised according to company guidelines.
- Assist in stocking and restocking merchandise on shelves and fixtures as well as transferring products from the stock room to the front of the store ensuring that all products are wellpresented organized and alphabetized on the selling floor.
- Assist the store team in meeting and exceeding sales profit and shrinkage reduction goals.
- Address guest questions and concerns promptly effectively and courteously and escalate customer issues and complaints in a timely and professional manner to a store keyholder.
- Support effective inventory control and loss prevention practices including awareness of scams and adherence to safety best practices.
- Consistently adhere to GameStop policies and procedures including but not limited to attendance confidentiality conflict of interest and ethical responsibilities.
QUALIFICATIONS*
- Must be at least 18 years of age.
- High school diploma or equivalent preferred.
- Previous retail sales or guest service experience preferred.
KEY JOB SKILLS AND ABILITIES
- Availability to work a flexible schedule including nights weekends and holidays.
- Ability to follow instructions presented in written oral and diagram form.
- Possess an outgoing and friendly personality with strong guest service skills.
- Provide genuine and friendly assistance to every guest during every visit.
- Demonstrate clear verbal communication and listening skills using spoken and written English; bilingual English/Spanish speaking and writing skills are preferred.
- Achieve objectives in a fastpaced rapidly changing environment.
- Work both independently and within a team to perform all tasks as assigned.
- Meet associate performance expectations including attendance professional dress and grooming requirements. Be able to stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for at least 8 hours per day.
- Be capable of bending stooping reaching with arms/hands climbing ladders and independently lifting merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
- Possess reliability and trustworthiness.
Job descriptions are subject to change at any time based on business conditions/needs including changes to the essential job duties qualifications and/or key job skills and abilities consistent with the positions purpose. GameStop considers all applicants for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
*Certain statespecific exceptions may apply.
Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race color religion gender sexual orientation national origin age disability gender identity and expression marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs which includes expanding this jobs responsibilities and assigning additional duties consistent with the positions purpose.
Benefits: Fulltime store positions at GameStop are eligible to participate in incentive programs 401(k) paid time off dental vision and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.
Compensation:
$13.00 $13.00Required Experience:
IC
Employment Type
Part-Time
