Assistant Store Manager - Merchandising

With a career at The Home Depot you can be yourself and also be part of something bigger.

Position Purpose:

Merchandising Assistant Store Manager in Training (MASMIT) will gain handson experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM it will undergo a comprehensive training program that includes handson experience mentorship and leadership development. Throughout their training MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden Hardware Lumber Building Materials Plumbing and Electrical) to ensure the successful execution of key programs that enhance customer service product availability and store presentation

MASMs in Training will collaborate with the Store Manager Assistant Store Managers (ASMs) and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability creating actionable game plans for departmental success and ensuring smooth department operations. MASM ITs are expected to lead by example. Additionally they have a responsibility to uphold maintain and support all lawful company policies and positions. During the MASMIT training period which will be up to 6 weeks you will be learning to execute MASM key responsibilities.

Key Responsibilities:

• 15% Customer Experience Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
• 10% Operations Management Perform Opening Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOPs) especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
• 10% Safety Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
• 15% Sales and Productivity Work with key partners to plan merchandise placement signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
• 50% Training and Preparing for Assistant Manager Position Participate in a structured training program covering all aspects of retail store management including operations customer service sales & profitability and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling identifying and resolving stock deficiencies supervisor associates in selling behaviors resolving customer issues and concerns and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
  

Direct Manager/Direct Reports:

• This Position typically reports tothe Store Manager
• This Position has 0 Direct Reports

Travel Requirements:

• Typically requires overnight travel less than 5% of the time.
  

Physical Requirements:

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (820 pounds).
  

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  

Minimum Qualifications:

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
  

Preferred Qualifications:

• Demonstrated ability to collaborate and work effectively with crossfunctional teams
  

Minimum Education:

• The knowledge skills and abilities typically acquired through the completion of a high school diploma and/or GED.
  

Preferred Education:

• The knowledge skills and abilities typically acquired through the completion of a bachelors degree program or equivalent degree in a field of study related to the job.
  

Minimum Years of Work Experience:

• 1
  

Preferred Years of Work Experience:

• 3
  

Minimum Leadership Experience:

• 3
  

Preferred Leadership Experience:

• 3
  

Certifications:

• None
  

Competencies:

• Action Oriented
• Collaborates
• Customer Focus
• Drives Results
• Resourcefulness

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