2025 US Open Player Operations Womenâs Locker Room Supervisor
2025 US Open Player Operations Womenâs Locker Room Supervisor
Posted on :
09-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-05-2025
Job Description
In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the followup screen.
Who We Are
It takes the most talented people to put on the worlds greatest tennis event. The US Open Tennis Championships are one of the highestattended annual sporting events in the world. Each year for three weeks in the late summer the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the games biggest stage. With more than 1 Million onsite visitors over 200 million television viewers worldwide and over 40 million online visitors globally in 2024 why not come and enjoy the thrill and excitement of working with our team
The Role
- Train and supervise locker room attendants to ensure high performance and professionalism.
- Conduct regular staff meetings to communicate expectations provide feedback and address concerns.
- Monitor staff performance offering coaching and constructive feedback to enhance service quality.
- Enforce all safety and security protocols fostering a safe and positive work environment.
- Empower attendants to proactively problemsolve and deliver exceptional service.
- Provide daily operational updates during Player Operations team meetings.
- Oversee and coordinate the pretournament setup of the Womens Locker Room.
- Maintain cleanliness organization and inventory of locker room amenities delegating tasks effectively.
- Collaborate with key departments (security medical operations) to ensure seamless operations.
- Manage special player requests while maintaining discretion and respecting privacy.
- Build and maintain strong relationships with players their teams and key stakeholders.
- Anticipate player needs and resolve issues with professionalism and discretion.
- Handle conflicts diplomatically ensuring a calm and professional atmosphere.
- Conduct daily inventory checks anticipate shortages and coordinate restocking efforts.
- Participate in pretournament planning calls and assist with additional duties as needed.
- Assist with other duties as assigned.
Who You Are
- Experienced leader with a background in hospitality sports entertainment or highpressure environments.
- Strong supervisory skills with a proven ability to lead and motivate teams.
- Excellent communication interpersonal and problemsolving abilities.
- Highly organized detailoriented and capable of working under pressure.
- Proficient in Microsoft Office Suite.
- Must be able to work Flexible hours including availability for evenings weekends and holidays.
- Must be able to stand for extended periods and lift and carry moderate weights.
What We Offer
Compensation: This is an exempt position with a salary of $5500.
Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.
Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday allowing you to enjoy meals onsite during your shift.
Exciting Work Environment: Be part of a dynamic team at a worldclass venue contributing to an unforgettable experience for players staff and fans.
Come One Come All
We strongly encourage you to apply if youre interested; all unique backgrounds and experiences welcome!
USTA is dedicated to providing equal employment opportunities for all individuals regardless of age disability national origin race color religion sex sexual orientation gender gender identity or expression pregnancy veteran status marital status family status alienage or citizenship status creed genetic information or any other status protected by applicable federal state or local law.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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