Homebuyer Coach - Milwaukee
Homebuyer Coach - Milwaukee
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Salary Not Disclosed
1 Vacancy
Job Description
Location: Milwaukee WI
Company: Acts Housing
Are you passionate about empowering individuals through homeownership and eager to make a meaningful impact in the Milwaukee community
Acts Housing is dedicated to helping people achieve their dreams of owning a home and were seeking a dedicated Homebuyer Coach to join our team.
If you have experience with the home buying process and are interested in working with a supportive and collaborative team this is the perfect opportunity for you. Our organization offers valuable opportunities for professional growth in an environment where you can impact countless lives. Come be a part of a missiondriven team that is committed to making homeownership accessible and achievable for everyone!
Responsibilities:
- Assist families oneonone and in groups to become purchaseready with the creation of Action Plans to facilitate the goal of obtaining mortgage financing preapproval
- Conduct intake followup orientation and workshop sessions for individuals or groups seeking services
- Execute counseling processes in compliance with HUD program guidelines
- Coach and assess families referred by Acts real estate brokers banks and community partners for any applicable grant resources
- Oversee and coordinate efforts to enhance and sustain a positive public image for Acts Housing including managing community engagement through meetings and events (some will be evenings and weekends)
- Recommend and track the effectiveness of strategies for families to meet their financial goals such as making budget adjustments spending plans or adhering to debt management plans
- Guide and explain services or policies to families for such things as down payments and closing costs ensuring compliance and appropriate reporting
- Track the progress of assigned families through to the completion of counseling and closing on their first home
- High School Diploma/ GED required with 24 years of relevant experience within the housing credit counseling nonprofit human services financial services or banking industry is preferred; HUD experience is highly desired
- Associates /bachelors degree within a relevant discipline is strongly desired
- Must have the ability to become HUDcertified within 90 days of employment. (Failure to do so may result in termination of employment)
- Bilingual language proficiency in English and Spanish is strongly preferred
- Strong technical skills and experience working in MS Office or Google Suite. Exposure to CRM Software programs such as Salesforce is beneficial
- Experience in delivering highlevel family services/customer service including empathizing with customer needs communicating effectively and resolving disputes or complaints
- Proven ability to manage multiple projects at one time and participate in occasional evening and weekend events
Benefits:
Acts Housing provides a competitive pay and benefits package including health dental and 401K with employer contribution.
Acts Housing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
We Make it Easy
Founded in 1901 MRA is a nonprofit employer association that serves more than 4000 employers covering more than one million employees.
As one of the largest employer associations in the nation MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services information education and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company not an agency recruiter.
Required Experience:
Manager
Employment Type
Full-Time
