Benefits Representative
Benefits Representative
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Job Description
- Completion of the twelfth (12) school grade
- Designation as a Payroll Compliance Practitioner (PCP) or a certificate in benefits administration or human resources administration from a recognized postsecondary institute or professional association
- Minimum three (3) years related progressively responsible experience in endtoend union benefits and/or employee transaction administration including data reconciliation in a large corporate environment
Assets:
- Experience with payroll system upgrades
Skills required for success:
- Relevant experience using PeopleSoft and SAP SuccessFactors (or similar HRIS software)
- Experience interpreting and applying Collective Agreements for benefits purposes
- Highly developed customer service skills and proactive problemsolving abilities in addition to being able to manage multiple priorities with the ability to meet constant deadlines
- Ability to be an active and positive team player
- Proficiency in Microsoft Office: Word & Excel and Google: Docs Sheets & Gmail and organization charting software (eg. OrgPlus)
- Alignment to our Art of Inclusion: Our Diversity and Inclusion Framework
- Alignment to our Cultural Commitments
- Alignment to our Leadership Competencies
- Applicants may be tested
Conditions of Employment:
- Hire is dependent upon a Police Information Check satisfactory to the City of Edmonton
Work Environment:
- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
- This position is eligible for the EDO program (Earned Day Off)
The City of Edmonton values applicants with a diverse range of skills experiences and competencies and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation please contact Learn more about our benefits.
Up to 1 permanent fulltime position and up to 1 temporary full time position for up to 11 months
Hours of Work: 40 hours per week Monday Friday
Salary: $28.274 $35.482 (Hourly); $59036 $74086 (Annually)
Talent Acquisition Consultant: TD/MM
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
IND123
Come and be a part of the City of Edmontons Employee Service Centre (ESC) dynamic team! As a Benefits Representative youll be responsible for efficient benefits functions that support over 14000 City employees throughout 8 different departments.
Working with a team of professionals you will provide efficient solutions and services to the entire organization in a manner that focuses on accuracy timeliness and exceptional customer service in a fastpaced environment your day could include the following:
- Process and audit new hires and benefits administration for union and nonunion employees
- Process and verify employee benefit changes and deductions; administer employee leave plans
- Process and ensure accuracy of pay and benefits documents for employee onboarding and transfers
- Provide interpretation regarding collective agreements administrative policies and legislative changes
- Provide benefits information in accordance with Collective Agreements third party processes and applicable legislation
- Create maintain and inactivate permanent and temporary positions in the Human Resources Information System (HRIS)
- Process organizational structure and related cost centre changes
- Research problem solve and respond to individual employee pay and benefit enquiries received in a continuous phone queue system email or chat
- Human Resources Information System (HRIS) projects and testing as required
Connect with us!
Required Experience:
Unclear Seniority
Employment Type
Full Time
