Senior E-Billing Coordinator

Osler Hoskin & Harcourt LLP is one of Canadas leading business law firms. Advising many of Canadas corporate leaders as well as U.S. and international parties with extensive interest in Canada our more than 1000 firm members are based in offices in Toronto Montral Ottawa Vancouver Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers students management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to further your career or carve out a new path.

The Senior EBilling Coordinator will be responsible for assisting in client ebilling which includes ebill rejection resolution prebill review ebill preparation records management financial reporting analysis of client bill appeals tracking outstanding issues for resolution and highlevel issue resolution. The successful candidate will be the teams ebilling/billing subject matter expert to assist with projects and/or questions and provide training and support to other Billing team members.

Major Responsibilities

• Track followup and handle any ebilling related issues or delays
• Handle specialized ebill submissions rejections and appeals
• Handle client ebilling inquiries
• Provide billing and ebilling support for Billing team members
• Provide regular reporting and reconciliations to the Management Team to track progress on efforts and ensure all pending tasks are handled in a timely manner
• Create training materials provide insights to internal stakeholders and deliver training
• Active involvement in any billing/ebilling process improvements including implementing and testing of system enhancements
• Provide back up and support for other Billing Team members during absence and vacation
• Provide technical billing support and guidance to internal and external stakeholders
• Maintain accurate client and matter records to ensure future billing success
• Review of client billing guidelines to ensure the Firm is compliant with the guidelines
• Train timekeepers and legal assistants on the Firms various billing software tools

Position Requirements

Education and Experience

The position requires a postsecondary diploma and a minimum of three years of EBilling/billing finance or accounting experience preferably in a law firm or professional services environment. An equivalent combination of education training and experience may be acceptable.

Knowledge and Skills

• Knowledge of CMS/Aderant InTapp software eBillingHub Prebill Viewer and PowerBI is an asset
• Experience with ERP systems (ex. CMS/Aderant Thomson Reuters Elite SAP)
• Experience with Microsoft Office is required; strong Microsoft Excel skills are an asset
• Experience providing excellent service in a fastpaced legal environment
• Excellent communication and problemsolving skills are required
• Analytical ability to identify issues and drive results
• Demonstrated ability to perform duties with diplomacy and confidentiality while maintaining superior client service
• Ability to interact with senior members of the firm including Partners and Senior Management

We are currently working in a hybrid work arrangement which includes a requirement to work primarily in the office and flexibility to work remotely up to 2 days per week.

Accessibility and Accommodation

We thank all applicants for their interest in Osler; however only chosen applicants will be contacted. Osler is committed to fostering a diverse and inclusive work environment and we welcome and encourage applications from people with disabilities and people with diverse backgrounds identities and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Background and Reference Checks

Please note that any offer of employment will be conditional upon background and reference checks including a criminal record check credit check and employment and educational verifications.

If you have the required background with the ability to provide exceptional customer service and wish to work in one of Canadas leading law firms please reply in confidence with a cover letter and rsum by the closing date.

No agencies or phone calls/emails please.

#LISB1

#LIHybrid

Required Experience:

Senior IC