Process Expert Senior - FEP

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Job Description:

Process Expert Senior FEP

Location: This role requires associates to be inoffice 12 days per week fostering collaboration and connectivity while providing flexibility to support productivity and worklife balance. This approach combines structured office engagement with the autonomy of virtual work promoting a dynamic and adaptable workplace. Alternate locations may be considered.

Federal Employee Program FEP is a proud member of the Elevance Health Inc. family of companies it is a powerful combination and the foundation upon which we are creating greater access to care for our members greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

The Process Expert Senior is responsible for supporting the PMO and Business Readiness functions with multiple operations departments by participating in project and process work.

How you will make an impact:

• Will perform business readiness duties as a lead when driving enterprisewide initiatives/projects.
• Work directly with learning and development to develop training programs to equip employees with the necessary skills and knowledge to effectively utilize new systems and processes.
• Develop and execute change management strategies to ensure smooth transitions and adoption of new processes systems and technologies.
• Design and implement communication strategies to keep the organization informed and engaged during transitions and implementations.
• Conduct thorough assessments to anticipate the impact of changes on business and develop strategies to address potential gaps.
• Develops presents process improvement solutions for new systems new accounts and other operational improvements.
• Support project managers in ensuring business readiness tasks are integrated into project timelines and deliverables.
• Provides process direction and decision making for all minor and major project work
• Provides guidance to process experts.

Minimum Requirements:

Requires a BA/BS and minimum of 8 years experience in business analysis process improvement project coordination in a highvolume managed care operation (claims customer service enrollment and billing); or any combination of education and experience which would provide an equivalent background.

Preferred Skills Capabilities and Experiences:

• Ability to analyze workflows processes supporting systems and procedures and identifying improvements strongly preferred.
• Knowledge of Knowledge Library and/or BlueLINK document repositories preferred.
• Prior experience working in healthcare insurance highly preferred.
• Prior experience working in a project management capacity highly preferred.
• Experience in Change Management and Business Readiness highly preferred.

For candidates working in person or virtually in the below location(s) the salary* range for this specific position is $85848 to $141036

Locations:New York District of Columbia (Washington DC) Maryland Minnesota

In addition to your salary Elevance Health offers benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate nondiscriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender race or any other category protected by federal state and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location work experience education and/or skill level. Even within the range the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned vested and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

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Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes including those submitted to hiring managers are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy power our business outcomes and drive our shared success for our consumers our associates our communities and our business.

We offer a range of marketcompetitive total rewards that include merit increases paid holidays Paid Time Off and incentive bonus programs (unless covered by a collective bargaining agreement) medical dental vision short and long term disability benefits 401(k) match stock purchase plan life insurance wellness programs and financial education resources to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager associates are required to work at an Elevance Health location at least once per week and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/memberfacing roles to become vaccinated against COVID19 and Influenza. If you are not vaccinated your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age citizenship status color creed disability ethnicity genetic information gender (including gender identity and gender expression) marital status national origin race religion sex sexual orientation veteran status or any other status or condition protected by applicable federal state or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws including but not limited to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.