Network Observability Engineer (ExtraHop)
Network Observability Engineer (ExtraHop)
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Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Network Observability Engineer (ExtraHop)What does a successful Network Observability Engineer (ExtraHop) do at Fiserv
Were seeking a Network Observability Engineer to help us gain deep insights into the performance availability and behavior of our network infrastructure. In this role youll be responsible for building and maintaining observability solutions that provide endtoend visibility across hybrid cloud and onprem environments. Your work will help improve incident response optimize network performance and ensure the reliability of critical business systems.
What you will do:
- Design implement and manage observability solutions for complex network environments using tools like Grafana Prometheus ELK Splunk OpenTelemetry Extrahop and
- Develop dashboards alerts and data pipelines that provide actionable visibility into network performance latency packet loss and throughput
- Collaborate with infrastructure and DevOps teams to identify key telemetry sources (e.g. SNMP NetFlow sFlow syslog packet captures)
- Define SLOs SLIs and KPIs to monitor network health and performance
- Implement automated detection and diagnostics for anomalies and incidents using AIOps or rulebased systems
- Drive root cause analysis for networkrelated issues and contribute to blameless postmortems
- Integrate observability tools with incident management and ticketing systems (e.g. ServiceNow MoogSoft or )
- Champion a culture of observability automation and performance engineering within the organization
What you will need to have:
- 5 years of experience in network engineering
- 5 year of experience with network protocols (TCP/IP UDP DNS HTTP etc.) and monitoring standards (SNMP NetFlow ICMP)
- 3 years of experience with observability tools (e.g. Grafana Prometheus Splunk Broadcom NetOps (Spectrum/CAPM) Extrahop Wireshark)
- 3 years of experience in scripting or programming (Python Bash Go etc.)
- 1 years of experience in cloud networking (AWS/GCP/Azure) and hybrid environments
What would be great to have:
- Experience with Infrastructure as Code (Terraform Ansible)
- Exposure to SDWAN network virtualization or container networking (Kubernetes CNI plugins)
- Understanding of security and compliance monitoring (e.g. PCI HIPAA)
- Certifications like CCNA/CCNP PCNSE or AWS Certified Advanced Networking
Important info about this role:
- All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal state and/or local government contractors. Should this position support a Federal Government contract now or in the future the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability
- You must be a US Citizen due to the background check requirements for this role
Perks at Work:
- Were #FiservProud of our commitment to your overall wellbeing with a growing offering of physical mental emotional and financial benefits from day one
- Maintain a healthy worklife balance with paid holidays generous time off policies including Recharge & Refuel time for qualifying associates and free counseling through our EAP
- Plan for your future with competitive salaries the Fiserv 401(k) Savings Plan and our Employee Stock Purchase Plan
- Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards
- Prioritize your health with a variety of medical dental vision life and disability insurance options and a range of wellbeing resources through our Fuel Your Life program
- Advance your career with training development certification and internal mobility opportunities
#NetworkEngineer
#Observability
#ExtraHop
#NetworkMonitoring
#NetworkSecurity
#TechJobs
#LICD1
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the stepbystep profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
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Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Employment Type
Full-Time
