Regional Face to Face Fundraising Manager

Key Accountabilities:

• Working with the National F2F Fundraising Manager to devise robust strategies that adopt a growth mindset and support achieving volume and quality based fundraising targets developing fundraising techniques that improve income generation for the Trust.
• Lead on the tactical planning and through the F2F fundraising team leaders ensure effective deployment of the fundraising team (including the welfare site booking and planning scheduling rotas and risk assessments)
• Lead on all processes associated with the programme including Recruitment performance management site visiting logistics results management associated admin and project work.
• Directly line manage all Fundraising Team leaders and Fundraising Performance coaches within a region; with an ambition to grow the teams and headcount into new areas of working and regional locations.
• Be field based visibleand site visiting regional fundraisers for 60% of the working week and create a values and behaviours based culture of ethical and compliant successful fundraising.
• Lead the team to achieve agreed income targets and KPIs and take prompt action to problem solve where targets are not being met.
• Provide data to Insight Data Analyst on a weekly basis to enable weekly performance reports on a national and regional basis to be produced and identify areas of performance improvement and opportunities.
• Responsible for ensuring that all data obtained by donors is managed and processed in accordancewith the GDPR and Trust procedures.
• Identify training and development needs within the fundraising team and adept at providing performance coaching and management to meet standards.
• Ensure that the F2F fundraising team Maintain high standards of integrity and behaviours compliant with the fundraising code of practice and is consistent with the Trusts values.
• Supervise and support mystery shopping and observational audits of every fundraiser in their team; gaining insight data and evidence that can be used to support best coaching practices and areas of training and development.
• Develop and regularly review new and existing working locations like high footfall towpath locations Covid19 secure locations events that will support the recruitment of our Friends contactless donations and newsletter acquisition.
• Develop and implement newly introduced supporter offers products and propositions that complement our 3tiered approach like local call to actions volunteer recruitmentand wider fundraising products.
• Responsible for overseeingand managing our health and safety culture and ensuring daily risk assessments and health and safety guidelines are being carried out comprehensively in line with the Trusts procedures.

Skills knowledge & experience:

Qualifications Attainments & Work experience:

• Alevel or NVQ Level 3 business administration qualification or equivalentwork experience.
• Significant experience of managing financial performance targets and KPIs.
• Good knowledge of health and safety procedures
• Significant experience in facetoface fundraising
• Experience of management supervision and coaching
• Experience of leading volunteers and working within local communities
• A good knowledge of the codes of best practice set out by the Fundraising Regulator & Institute of Fundraising
• Experience of working within the Third Sector/Voluntary organisations is desirable

Skills:

• Excellent communication skills both written and verbal
• Excellent interpersonal skills
• Excellent people management skills
• Ability to plan monitor and align fundraising priorities to meet the business objectives of the Trust
• Highly selfmotivated with the ability to motivate others
• Ability to analyse statistical information to effectively manage team outputs
• Ability to work well under pressure
• Proficient in using Office in particular Excel.
• Excellent organisational skills
• Ability and willingness to work bank holidays / evenings / weekends as required
• Drivers licence Essential

As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the selfdisclosure section of the application form.This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore an Enhanced Criminal Record check will be undertaken by the successful candidate prior to employment. A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.

We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore if you are interested please submit your application as early as possible