Customer Service Representative - Dutch - Portugal Fully Remote
Customer Service Representative - Dutch - Portugal Fully Remote
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you fluent in Dutch and driven to deliver outstanding customer service from anywhere in Portugal Elevate your career by joining our fully remote team! Experience an inclusive innovative work environment where your skills and ideas are valued your growth is encouraged and you can enjoy a healthy worklife balanceall from the comfort of your own home.
Remote DutchSpeaking Customer Service Representative Jobs Portugal
As a Customer Service Representative (Dutchspeaking) you will interact with customers from across the globe through various digital channels. You will be the voice of the brand ensuring every customer receives courteous accurate and solutionsoriented support. Join us in providing worldclass service as part of our diverse and motivated remote team in Portugal.
Position: Customer Service Representative
Location: Porto Portugal
Work model: Work from Home
Employment type: fixed term (6 months) with possibility of extension / permanent contract
DUTIES AND RESPONSIBILITIES:
- Handle inbound calls to assist customers with inquiries
- Sell products tailored to customer needs
- Crosssell and upsell products and associated products
- Provide customer support for postbooking and booking management
- Support travel agents with bookings and ensure smooth booking management
- Offer comprehensive customer information on destinations boats documentation pricing and other related inquiries
REQUIREMENTS:
- Native / fluent in Dutch (C2) both verbal and written. Fluent in English (minimum B2 level)
- Previous experience in customer service or sales preferably in the travel or hospitality industry
- Strong communication skills with the ability to engage and build rapport over the phone
- Ability to manage multiple inquiries and provide accurate information efficiently
- Experience in upselling and crossselling products or services
- Customerfocused mindset with a commitment to delivering highquality service
- Proficiency in booking systems or travel management tools will be considered as an advantage
- Strong attention to detail and problemsolving mindset
- Ability to effectively communicate both written and verbally
- Ability to multitask in fast paced environment
- Working schedule: shift rotation Monday to Friday: 08:00h 18:00h Saturday and Sunday 08:00h 17:00h
OFFER:
- Opportunity to work with a leading global travel & tourism brand
- Competitive salary with performancebased incentives
- Professional growth opportunities within the BPO industry
- Collaborative and supportive work environment
- Access to exclusive travel perks and discounts
- Fully Remote Portugal except Lisbon or Porto
- Relocation support
- And many more!
Advance Your Career with a Remote DutchSpeaking Customer Service Role in Portugal
If youre passionate about helping customers thrive in a virtual workspace and want to build your career with a forwardthinking company this is your opportunity! Apply now to join our remote team as a Dutchspeaking Customer Service RepresentativePortugal based and fully remote.
Employment Type
Full Time
