drjobs Usher | Part-Time | Acrisure Arena

Usher | Part-Time | Acrisure Arena

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Palm Desert, CA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Oak View Group

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Position Summary

Our Guest Experience team is essential in creating a safe and memorable experience for all guests at Acrisure Arena. This role requires a positive attitude as well as a teamdriven and proactive mindset. Each member of this team is responsible for providing an exceptional level of service to our guests at all arena events including Coachella Valley Firebirds hockey games major music/entertainment events and miscellaneous special events. This position is ideal for candidates who want to immerse themselves in an exciting live entertainment/sports environment. Team members must also be confident approaching guests to resolve issues and complaints as well as make decisions with minimal supervision.

This job will pay an hourly rate of $20.00.

Benefits for PartTime roles: 401(k) Savings Plan and 401(k) matching.


This position will remain open until August 1 2025.

About the Venue

Americas hottest music festival destination finally has the worldclass arena it deserves. Now open the brand new Acrisure Arena provides the greater Palm Springs area of Southern California with a premiere 11000 capacity venue hosting the biggest artists and acts on the planet. We are #TheCoolestSpot in the desert designed specifically for hockey and acoustically designed for concerts Acrisure Arena provides toptier hospitality artist amenities and all of the benefits of a modern music and sports venue to the Coachella Valley.

Responsibilities

  • Proactively welcome guests and assist with questions and requests
  • Identify opportunities to create memorable experiences for guests
  • Perform thorough ticket checks and scans to ensure valid access into arena and other ticketed areas
  • Manage lines and provide directions to ticketed seats and other arena locations
  • Respond to and/or escalate guest complaints concerns and compliments
  • Assist guests with reasonable requests for accommodations including but not limited to wheelchair escort services
  • Maintain clear portals aisles and access paths for guests staff and emergency services
  • Effectively communicate safety and security measures
  • Report any suspicious activity to supervisors and/or management
  • Perform other duties and responsibilities as assigned

Qualifications

  • 65% event availability commitment over the course of the year is required event requirement is subject to change with notice
  • Demonstrated ability to follow instructions and work in a fastpaced environment
  • Must have strong verbal and written communication skills
  • Must be 18 years of age or older
  • Previous experience in a customer servicebased industry is preferred
  • Must be willing to work all types of events including concerts games and family shows
  • Must be able to work a flexible schedule inclusive of weekends nights and holidays
  • Work outside in various weather conditions including extreme heat
  • Frequent bending lifting 1520 pounds exposure to multiple external elements extensive walking through the building walking up and down stairs exposure to loud noises and standing for long periods of time

Strengthened by our Differences. United to Make a Difference

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.

Employment Type

Unclear

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.