Lead Client Service Manager
Lead Client Service Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and midmarket firms rely on SS&C for expertise scale and technology.
Job Description
Job Title: Lead Client Service Manager
Locations: Boston MA; Kansas City MO; Edina MN; Union NJ; HYBRID
AL GA ID IL KS MI MS NC SC TX REMOTE
Get To Know Us: Our comprehensive pharmacy benefit management offerings help plans optimize the value in pharmacy benefits improve clinical outcomes for members reduce costs and risks streamline administration and manage compliance requirements.
Why You Will Love It Here!
Flexibility: Hybrid Work Model and Business Casual Dress Code including jeans
Your Future: 401k Matching Program Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid Holidays
Your Wellbeing: Medical Dental Vision Employee Assistance Program Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds Talents and Experiences of Our Employees
Training: HandsOn TeamCustomized including SS&C University
Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
- Client services lead with CoPay/Pharmabased industry experience focused on the delivery of operational implementation and project efforts.
- Leverage knowledge of the CoPay industry to drive solutions to client challenges.
- Ability to prioritize and perform in a fastpaced and dynamic environment.
- Effectively communicate including on sometimes complex matters in a simplified manner to drive clarity and resolution.
- Drive internal and external collaboration necessary to get the best outcomes for SS&C and the client.
- Provide leadership direction and mentoring to internal stakeholders including client services peers implementation development and others based on knowledge of the Pharma/CoPay industry.
- Support the development and refinement of processes reporting and analytics and performance metrics.
- Inform product development based on the voice of customers and operational experiences.
What You Will Bring:
- 3 years of experience in any of the following Pharma Hub Services Patient Affordability CoPay Patient Access
- Ideal candidate will have leadership experience or demonstrate leadership quality to support broader team development
- Knowledge of market and ability to consult with business leadership and clients regarding operational processes and product development strategies
- Proven experience collaborating with sales teams to support business development efforts and successfully win new clients
- Ability to be successful in a dynamic environment.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website: explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or feebased recruitment services.
SS&C offers excellent benefits including health dental 401k plan tuition and professional development reimbursement plan.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
Manager
Employment Type
Full-Time
