Program Support Coordinator (68381)
Program Support Coordinator (68381)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Information
Job Title:Program Support Coordinator
Job Requisition ID:68381
Ministry:Justice
Location:Edmonton
Full or PartTime:Full time and Wage
Hours of Work:36.25hours per week
Permanent/Temporary:2 Permanent position and 1 wage position
Scope:Open Competition
Closing Date:May 6 2025
Classification:Administrative Support 5
Salary: $1913.27 to $2342.49 biweekly ($49936 $61138 per year)
The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity inclusion and innovation are valued and supported. For more information on diversity and inclusion please visit: Court and Justice Services (CJS) Branch provides a wide range of resolution and court services for people involved in legal disputes. In collaboration with the courts of Alberta Court and Justice Services provides various programs and services including educating and helping Albertans finding solutions for legal issues navigating the court system offering programs at no cost or a nominal charge and administrative support to all courts in Alberta. To learn more about Court and Justice Services please follow the link at Responsibilities
If youre the kind of person who keeps everything running smoothly behind the scenes we want you on our team! Join us as a Program Support Coordinator and be the backbone of our success.
Kings Bench Operations provides support and assistance to the Kings Bench Judiciary in the form of court clerks for court operations in civil criminal family divorce surrogate bankruptcy and filing court documents via various methods while providing information to the public regarding court processes. As a Program Support Coordinator you will be providing a wide range of support to the program areas.
In this position you will assist in supporting important tasks within different areas of operation while collaborating closely with Senior Deputy Clerks/ Deputy Clerks/ Administrators. You will interact with the management team as well as act as a representative when dealing with external ministries external stakeholders and the public.
Main duties and responsibilities will include but not limited to are:
- Respond effectively with discretion and sound judgement to all inquiries whether in person email or on the telephone.
- Work under the supervision and authority of the Senior Deputy Clerk/ Deputy Clerk/ Administrator for the Criminal/Jury section of Kings Bench Operations.
- Ensure appropriate entries are entered into the CASES database system based on the information provided on the Jury Summons and can be tracked and managed properly.
- Prepare and send appropriate documentation to Jurors that have been excused.
- Ensure files are complete and documentation is properly submitted and placed in the Jury Management Office.
- Follow processes and procedures set out in the Jury Act.
- Maintain and update filing texts Alberta Rules of Court Alberta Statutes and reference materials.
- Serve as the primary contact for smudging requests ensuring timely and effective service delivery.
- Collaborate with internal and external stakeholders including members of the public to address individual and spiritual needs.
- Ensure suitable spaces are identified and prepared for smudging ceremonies respecting safety guidelines and organizational protocols.
- Coordinate and facilitate smudging ceremonies to individuals before and after court appearances or in other cases as directed.
- Communicate with managers supervisors and staff about training events and opportunities.
An Ideal candidate will posses:
- Strong written and oral communication skills including diplomacy political sensitivity and empathy.
- Indepth knowledge of business communication practices and administrative procedures.
- Excellent organizational time management interpersonal and analytical skills.
- Deal with members of the public as visitors or by telephone using the applicable skills of tact diplomacy and discretion consistent with FOIP the Privacy Act and any other relevant legislation.
- Ability to maintain confidentiality and manage sensitive matters with discretion and tact.
- Demonstrate initiative and flexibility and the ability to prioritize work independently.
- Ability to work with minimal supervision and complete projects within timelines on own initiative.
Please click on this link to view the job description for this position.
APS Competencies
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.
Qualifications
Required:
High School Diploma and three years of related administrative experience in an office environment and demonstrated knowledge of M365 Microsoft Teams and the Outlook suite of applications is required.
Assets & Preferences:
- Experience providing administrative support to an executive office.
- Experience with Microsoft Office Suite; Word (editing and formatting) Outlook (scheduling meetings email distribution lists etc.) and Excel.
- Certification or training in M365 Office and Microsoft Teams.
- Experience performing records management.
- Experience with budget preparation drafting correspondence and using SharePoint.
- Experience with event coordination and Minute taking.
- Experience with CASES/JOIN.
- Experience with 1GX and processing invoices.
Equivalency Directly related education or experience considered on the basis of:
- 1 years of education for 1 year of experience; or
- 1 year of experience for 1 year education
Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.
Refer to
- Hours of work: 36.25 hours a week.
- These are two full time permanent positions and one temporary 9 months wage position located in Edmonton.
Security screening is required.
- Final candidates will be required to undergo a security screening.
- Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate.
- Outofprovince applicants can obtain the required documents/checks from the province they currently reside in.)
Links and information on what the GoA have to offer to prospective employees.
- Working for the Alberta Public Service Service Pension Plan (PSPP) .
- Alberta Public Service Benefit Information learning and development Alberta Public Service Careers tool
- Positive workplace culture and worklife balance.
- Leadership and mentorship programs.
How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements including education experience and relevant examples of required competencies.
Candidates are required to apply for a job online. Please visit for more information. Please visit Recruitment Principles for more information.
It is recommended applicants who have completed postsecondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information ( is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application.
Closing Statement
This competition may be used to fill future vacancies across the Government of Alberta at the same or lower classification level.
We thank all applicants for their interest. All applications will be reviewed to determine which candidates qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted.
If you require any further information on this job posting or require an accommodation during the recruitment process please contactSonya BartleyWynter at .
Required Experience:
IC
Employment Type
Full-Time
