Jewelry Sales Associate helps customers find and purchase jewelry by providing product knowledge style advice and excellent customer service. They also manage inventory handle transactions and ensure a positive shopping experience.
Key Responsibilities:
Customer Service: Greet customers understand their needs and preferences and assist them in selecting jewelry.
Product Knowledge: Demonstrate a good understanding of jewelry types materials and trends to provide informed advice.
Sales: Close sales handle payment and provide gift wrapping services.
Inventory Management: Ensure proper display of merchandise restock items and maintain store cleanliness.
Administrative Tasks: Process transactions manage orders and maintain accurate records.
Store Operations: Support store operations including opening and closing procedures and potentially assist with marketing efforts.
Skills Required:
Communication: Excellent verbal and interpersonal skills for interacting with customers.
Sales: Strong sales skills including closing sales and building rapport with customers.
Product Knowledge: Familiarity with jewelry types gemstones metals and trends.
Customer Service: Ability to provide friendly and helpful service to all customers.
DetailOriented: Attention to detail for displaying jewelry and maintaining inventory.
Additional Responsibilities (depending on the specific role):
Marketing:
Supporting marketing efforts identifying potential customers and potentially attending events.
Leadership/Management:
In some roles responsibilities may include managing staff developing sales strategies and ensuring store compliance.
Technical Skills:
Some roles may require expertise in areas like diamond grading or jewelry repair.