Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
Nexmos Design is seeking a reliable and detailoriented Customer Service Representative to join our team. In this role you will serve as the first point of contact for clients providing assistance resolving inquiries and ensuring a positive customer experience throughout every interaction.
Responsibilities
Handle incoming calls emails and customer inquiries in a professional and timely manner
Provide accurate information regarding products services and project timelines
Resolve customer complaints and follow up to ensure satisfaction
Maintain records of customer interactions and transactions
Collaborate with internal teams to ensure seamless service delivery
Identify customer needs and recommend appropriate solutions
Qualifications :
Qualifications
High school diploma or equivalent; associate degree preferred
Proven experience in a customer service or client support role
Excellent verbal and written communication skills
Strong problemsolving abilities and attention to detail
Proficiency with basic computer software (MS Office email systems)
Ability to manage multiple tasks and remain calm under pressure
Additional Information :
Benefits
Competitive salary ranging from $33000 to $43000 annually
Opportunities for professional growth and career advancement
Supportive and collaborative team environment
Skills development and training programs
Fulltime consistent schedule
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
