Banker, Universal (Francistown)
Banker, Universal (Francistown)
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Job Description
To take demand from Personal Banking customers for any banking matters ranging from product questions to customer account activities as well as personal and business account opening whilst forming an accurate assessment and understanding of that demand in order to act on it in a oneanddone manner that consistently delivers what matters to the customer within product and legislative parameters.
Qualifications :
Type of Qualification: First Degree
Field of Study: Business Commerce or equivalent
Experience Required
57 years total work experience required; with previous experience within a branch banking or contact centre environment with good understanding of bank processes policies and products.
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Challenging Ideas
- Convincing People
- Exploring Possibilities
- Following Procedures
- Generating Ideas
- Making Decisions
- Producing Output
- Providing Insights
- Showing Composure
- Understanding People
Technical Competencies:
- Application & Submission Verification
- Banking Process & Procedures
- Customer Understanding
- Processing
- Product Knowledge
- Client Acceptance and Review
Remote Work :
No
Employment Type
Full Time
