Field Service Representative

The Field Service Representative will be responsible for the safety cost performance schedule quality and overall management/ coordination of a site hydro project as it pertains to American Hydros scope of work. They will be responsible as the primary customer and AH interface at the site. Partake in the development of process improvements for site operations including disassembly reassembly machining and welding operations. Authorize in resolution of personnel issues at site to include disposition of all craft labor contracted for the project.

Essential Functions Performed by the Position 

• Responsible for site safety.
• Satisfies quality requirements as it relates to these tasks.
• Field Service Representative serves as primary contractual and managing contact with customers onsite during a Field Service project.
• Acts as the site superintendent and is responsible for hydro turbine and generator disassembly field machining reassembly alignment and commissioning of the units.
• Responsible for managing assigned projects within budgeted cost and schedule requirements.
• Liaison between customers and the American Hydro Project Manager and Project Engineer
• Supervises assigned Field Service Technicians and Foreman and associated craft labor at a multishift union or nonunion hydro project.
• Manages expense reporting and project expense estimating.
• Manages major subcontractors at site: Labor Generator Balanceofplant Civil Works etc.
• Maintains and submits project documentation per the contract requirements.
• Coordinates Field Service shipping activities and schedules to meet Field Service and shop requirements.

Knowledge Skills and Abilities

• Strong planning skills/knowledge
• Strong technical skills/ knowledge in Hydro
• Strong customer service skills
• Ability to communicate with others.
• Detail oriented
• Ability to problem solve. 
• Knowledge in analyzing data and documentation
• Flexibility active listening conflict management time management delegation
• Critical thinking people leadership

Qualifications :

Required Education and Experience

• Five years related experience or equivalent combination of education and experience.
• High School Diploma or GED required

Licenses or Certifications Required

• None

Environment and Working Conditions

• Remote location indoor powerhouse is most typical some outdoor work is required but minimal.

Travel Requirements

• 100%

Additional Information :

The benefits of joining our team

Because we seek to hire the best people we work hard to provide benefits that make their lives better so we offer a comprehensive benefit program which features:

• health coverage for you and your family through medical dental and vision plans
• a 401(k) plan in with a generous company match
• financial protection through disability life and accidental death & dismemberment insurance plans
• tax advantages through flexible spending accounts that allow you to pay for specific healthcare and dependent care expenses with pretax dollars
• a generous paid time off program in which the benefits increase along with your tenure with the company

When you join our team you do more than simply switch companies to progress your career. You become part of our family a group of talented women and men who drive business success.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.

#IND1

Industrious Group and its subsidiaries is an equal opportunity employer. All applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation age veteran status disability status or any other applicable characteristics protected by law. All employment decisions are made based on qualifications merit and business need.

Remote Work :

Yes

Employment Type :

Fulltime